Zuzanna Nadolnik
Hawthorn,VIC
Summary
Motivated, with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times.
Overview
3
3
years of professional experience
Work History
Waitress
Miami Burger
10.2020 - 02.2023
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
Retail Sales Assistant
NYCS Off Licence
02.2021 - 01.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Assisted customers with prompt and polite support in person and via telephone.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Redesigned store contents and sales strategy which led to increased performance and sales by at least 10%.
Education
High School Diploma -
III General High School Zbigniew Herbert
Poland06.2020
Skills
- Item Promotion
- Order Accuracy and Delivery
- Safety and Sanitation
- Sales Expertise
- Sales and Marketing
- Age Verification
Languages
Polish
Native or Bilingual
Korean
Elementary
English
Full Professional
Timeline
Retail Sales Assistant
NYCS Off Licence
02.2021 - 01.2023
Waitress
Miami Burger
10.2020 - 02.2023
High School Diploma -
III General High School Zbigniew Herbert
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