- Drawing and Painting
- Creative Writing
- Backpacking and Hiking
Zuzia Alabrudzinska
Perth,WA
Summary
Seasoned hospitality member with robust experience in managing bar and restaurant operations as well as in delivering exceptional guest services and ensuring smooth operations. Strong focus on teamwork and achieving results, adaptable to changing needs. Skilled in customer engagement, conflict resolution, and maintaining high standards of cleanliness and organization. Reliable and efficient, bringing positive attitude to every challenge.
Overview
5
5
years of professional experience
Work History
Cocktail Bar Manager
Mazowiecka Kiecka
06.2025 - 09.2025
- Managed bar operations ensuring smooth service and customer satisfaction.
- Developed creative beverage menus aligning with seasonal trends and customer preferences.
- Closed out cash register and prepared cashier report at close of business.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Introduced new cocktails to the menu based on market research that became popular choices amongst customers.
- Safeguarded compliance with health, safety, and sanitation regulations in all operations.
Waitress
SonofBun
06.2024 - 09.2024
- Provided timely and efficient table service to enhance guest dining experience.
- Collaborated with kitchen staff to ensure accuracy of orders and prompt delivery.
- Learned and adhered to food safety regulations and health standards.
- Adapted quickly to fast-paced environment, ensuring smooth operations during busy shifts.
- Managed customer inquiries and resolved complaints with professionalism.
Front of House Manager
Arthur Maynes
08.2021 - 06.2024
- Managed front of house operations to ensure exceptional guest experiences.
- Trained and supervised staff on service standards and procedures.
- Coordinated reservations and seating arrangements for optimal flow.
- Trained and mentored junior baristas on coffee preparation and customer service techniques.
- Crafted innovative cocktail recipes, enhancing customer satisfaction and driving repeat business.
- Handled cash transactions accurately, ensuring balanced registers at end of shifts.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Bartender/Restaurant Waiter
Soho Bar and Restaurant
08.2020 - 08.2021
- Provided exceptional customer service by attentively addressing guest inquiries and ensuring satisfaction.
- Collaborated with kitchen staff to streamline order processing and enhance communication efficiency.
- Monitored table turnover rates, optimizing seating arrangements to maximize service efficiency during peak times.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Education
Bachelor of Arts - BA (Hons) English
University College Cork
Ireland, Cork City 06-2023
Skills
- Strong teamwork
- Time management
- Customer service
- Multitasking Abilities
- Detail-oriented
- Initiative and Self-motivation
- Cash handling proficiency
- Problem-solving skills
Interests
Timeline
Cocktail Bar Manager
Mazowiecka Kiecka
06.2025 - 09.2025
Waitress
SonofBun
06.2024 - 09.2024
Front of House Manager
Arthur Maynes
08.2021 - 06.2024
Bartender/Restaurant Waiter
Soho Bar and Restaurant
08.2020 - 08.2021
Bachelor of Arts - BA (Hons) English
University College Cork