Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Zuzia Alabrudzinska

Perth,WA

Summary

Seasoned hospitality member with robust experience in managing bar and restaurant operations as well as in delivering exceptional guest services and ensuring smooth operations. Strong focus on teamwork and achieving results, adaptable to changing needs. Skilled in customer engagement, conflict resolution, and maintaining high standards of cleanliness and organization. Reliable and efficient, bringing positive attitude to every challenge.

Overview

5
5
years of professional experience

Work History

Cocktail Bar Manager

Mazowiecka Kiecka
06.2025 - 09.2025
  • Managed bar operations ensuring smooth service and customer satisfaction.
  • Developed creative beverage menus aligning with seasonal trends and customer preferences.
  • Closed out cash register and prepared cashier report at close of business.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Introduced new cocktails to the menu based on market research that became popular choices amongst customers.
  • Safeguarded compliance with health, safety, and sanitation regulations in all operations.

Waitress

SonofBun
06.2024 - 09.2024
  • Provided timely and efficient table service to enhance guest dining experience.
  • Collaborated with kitchen staff to ensure accuracy of orders and prompt delivery.
  • Learned and adhered to food safety regulations and health standards.
  • Adapted quickly to fast-paced environment, ensuring smooth operations during busy shifts.
  • Managed customer inquiries and resolved complaints with professionalism.

Front of House Manager

Arthur Maynes
08.2021 - 06.2024
  • Managed front of house operations to ensure exceptional guest experiences.
  • Trained and supervised staff on service standards and procedures.
  • Coordinated reservations and seating arrangements for optimal flow.
  • Trained and mentored junior baristas on coffee preparation and customer service techniques.
  • Crafted innovative cocktail recipes, enhancing customer satisfaction and driving repeat business.
  • Handled cash transactions accurately, ensuring balanced registers at end of shifts.
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Bartender/Restaurant Waiter

Soho Bar and Restaurant
08.2020 - 08.2021
  • Provided exceptional customer service by attentively addressing guest inquiries and ensuring satisfaction.
  • Collaborated with kitchen staff to streamline order processing and enhance communication efficiency.
  • Monitored table turnover rates, optimizing seating arrangements to maximize service efficiency during peak times.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Education

Bachelor of Arts - BA (Hons) English

University College Cork
Ireland, Cork City
06-2023

Skills

  • Strong teamwork
  • Time management
  • Customer service
  • Multitasking Abilities
  • Detail-oriented
  • Initiative and Self-motivation
  • Cash handling proficiency
  • Problem-solving skills

Interests

  • Drawing and Painting
  • Creative Writing
  • Backpacking and Hiking

Timeline

Cocktail Bar Manager

Mazowiecka Kiecka
06.2025 - 09.2025

Waitress

SonofBun
06.2024 - 09.2024

Front of House Manager

Arthur Maynes
08.2021 - 06.2024

Bartender/Restaurant Waiter

Soho Bar and Restaurant
08.2020 - 08.2021

Bachelor of Arts - BA (Hons) English

University College Cork

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Zuzia Alabrudzinska