Summary
Overview
Work History
Education
Skills
Certification
Hobbies
Availability
Timeline
Generic

Layla Dunn

Hammond Park,WA

Summary

I am a highly motivated, honest, and committed individual that is always determined to learn new things. I can work independently in busy environments and within a team setting. Driven, analytical thinker, with a strong work ethic and excellent communication skills. Also, I am an energetic, ambitious individual who has developed a mature and responsible approach to any task I undertake. With experience in Waitressing, Retail, Care and Support.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Online Personal Shopper

Woolworths
07.2024 - Current
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.
  • Consistently met deadlines and quality goals for accuracy and timeliness.

Support Worker

Amethyst Care and Support Group Limited
06.2023 - 05.2024
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Established trusting relationships with clients and their families through empathetic communication and active listening.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
  • Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
  • Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.

Sales Assistant

Denaby Service Station
11.2020 - 06.2023
  • Authorize fuel to customers
  • Process all payments accordingly and operate the till
  • Ensure stock levels are well maintained
  • Achieve established goals set by management
  • Greet customers, respond to questions, and give as much help to customers as possible
  • Promote store cards and special offers
  • Ensure workspace is clean and tidy.

Waitress

Park View and Function Suite
10.2018 - 11.2020
  • Prepare tables for dining, including organizing linens, silverware, and glassware
  • Assist host or hostess by answering telephone calls to take reservations and by greeting, seating, and thanking customers
  • Perform cleaning duties, such as sweeping and mopping floors, tidying server stations, taking out rubbish or checking and cleaning the bathrooms
  • Ensure customers are happy with the service and enjoying their meals.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.

Education

GCSE QUALIFICATIONS -

Mexborough Academy
07.2020

Extended Diploma in Policing And Criminal Justice -

Barnsley College
06.2020

Bachelor of Arts Criminology And Psychology Degree -

Leeds Beckett University
05.2023

Skills

  • Adapt to any scenario
  • Ability to work under pressure
  • Concise time management
  • Problem solving
  • Fast learner
  • Patience and Empathy
  • Decision-Making
  • Relationship Building

Certification

  • Emergency First Aid – 2024
  • Full UK driving license – 2023

Hobbies

Walking

Running

Physical exercise

Reading

Cooking

Travelling

Availability

 I am available to work any days and times that are available.

Timeline

Online Personal Shopper

Woolworths
07.2024 - Current

Support Worker

Amethyst Care and Support Group Limited
06.2023 - 05.2024

Sales Assistant

Denaby Service Station
11.2020 - 06.2023

Waitress

Park View and Function Suite
10.2018 - 11.2020

GCSE QUALIFICATIONS -

Mexborough Academy

Extended Diploma in Policing And Criminal Justice -

Barnsley College

Bachelor of Arts Criminology And Psychology Degree -

Leeds Beckett University

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Layla Dunn