Colin Crowe
Mountain Lagoon,NSW
Summary
Colin is an experienced Business Owner with over 25 years building and leading small businesses. He takes pride in creating amazing customer experiences and delivering outstanding outcomes.
Overview
26
26
years of professional experience
Work History
Business Owner/Franchisee
Pinot And Picasso Australia
04.2019 - Current
- Franchisee of 4 x Pinot and Picasso paint and sip studios within NSW and Victoria
- Built and developed a team of 20 staff to deliver outstanding paint and sip experiences
- Expanded market reach with targeted marketing campaigns and strategic partnerships.
- Enhanced company profitability by reducing overhead costs
- Boosted revenue by identifying new business opportunities and diversifying product offerings.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist team members and maintained excellent customer service.
- Established strong customer relationships through excellent communication and service.
- Spearheaded community outreach efforts to enhance brand awareness among local customers and stakeholders.
- Analyzed sales data to identify trends, adjust inventory levels, and plan future merchandising efforts accordingly.
- Conducted target market research to discover customer needs and analyze competitor trends.
Business Owner/Furniture Agent
Raven Furniture Agencies
01.1998 - 04.2019
- Self Employed Furniture Agent, representing up to 10 manufacturers at any given time
- Increased sales and exceeded targets within the NSW region
- Travelled extensively within NSW and Victoria and internationally
- Designed and distributed furniture at a wholesale level
- Negotiated price with manufacturers and retail stores to ensure sustainability and profit
- Provided after sales service with customers and ensured that any issues were rectified in a timely manner with the maufacturer
- Boosted revenue by identifying new business opportunities and diversifying product offerings.
- Interacted well with customers to build connections and nurture relationships.
- Established strong customer and retail relationships through excellent communication and service.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Education
High School Diploma -
St Mary's High School
Sydney12.1981
Skills
- Business Leadership
- Sales and Marketing
- Sales Strategies
- Business Acumen
- Strategic Decision-Making
- Operations Management
- Negotiation and Persuasion
- Stakeholder Management
Timeline
Business Owner/Franchisee
Pinot And Picasso Australia
04.2019 - Current
Business Owner/Furniture Agent
Raven Furniture Agencies
01.1998 - 04.2019
High School Diploma -
St Mary's High School
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