Desiree White
Broome,Australia
Summary
Organized and dependable candidate successful a managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate Customer advisor/First Nation trainee currently working towards a Certificate III in Business that will be completed in February 2025, with strong organisational skills eager to secure entry-level position in professional environment. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer Advisor
National Australia Bank
Broome
02.2024 - Current
- Resolved customer issues to enable mutually beneficial outcomes and encourage continued cooperation.
- Guided customers through product selection, offering tailored recommendations based on individual needs.
- Collaborated with cross-functional teams to improve overall customer experience and satisfaction levels.
- Facilitated smooth transactions for customers by accurately processing orders and payments.
- Cash handling
- Administration jobs
Early Childhood Educator
Indigo Montessori
Broome, WA
03.2022 - 11.2022
Housekeeper
Oaks
Broome, WA
10.2021 - 03.2022
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition
- Worked on cleaning team to service hotels, offices and other commercial buildings
- Disinfected and mopped bathrooms to keep facilities sanitary and clean
- Verified cleanliness and organization of storage areas and carts
Mentor
WEX Program
Canberra, VIC
10.2018 - 10.2018
- Company Overview: An opportunity for Aboriginal and Torres Strait Islanders students in Years 11 & 12 to learn about careers in the Australian Government
- Created greater meeting efficiency by taking and sharing notes, and documenting decisions
- Coordinated and scheduled appointments, meetings, and travel according to staff preferences and kept calendars up to date
- Prepared memos, invoices, agendas, and other documents with careful attention
- An opportunity for Aboriginal and Torres Strait Islanders students in Years 11 & 12 to learn about careers in the Australian Government
Education
High School Diploma -
Yiramalay/Wesley Studio School
Melbourne, VIC11.2019
Skills
- Technology
- Computers
- Photo copier
- Printer
- Written communication
- Verbal communication
- Active listening
- Following instructions
- Mathematical calculation
- Email management
- Outlook
- Software systems
- Word
- Excel
- PowerPoint
- Self management
- Teamwork
- Planning
- Organizing
- Independently driven
- Self motivation
- Continuous growth
- Customer service
- Commitment
Certification
- Certificate I in gaining access to training and employment (GATE)
- Community Coaching Course
- First Aid Course and CPR course
- Certificate I| Skills for work and vocational pathways
- Driver's License
- Currently working towards a Certificate III in Business that will be completed in February 2025
Timeline
Customer Advisor
National Australia Bank
02.2024 - Current
Early Childhood Educator
Indigo Montessori
03.2022 - 11.2022
Housekeeper
Oaks
10.2021 - 03.2022
Mentor
WEX Program
10.2018 - 10.2018
High School Diploma -
Yiramalay/Wesley Studio School