Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Team Member
Dan Murphy's
07.2025 - Current
1Delivered high-quality service to over 100 customers daily, resulting in a 15% increase in positive customer feedback.
Assisted in stock replenishment and shelf management, maintaining planogram standards and reducing stock discrepancies by 10%.
Adhered to RSA compliance regulations, ensuring responsible alcohol service and customer safety.
Processed EFTPOS transactions and refunds with 98% accuracy, minimizing cash handling errors.
Customer-focused and RSA-certified professional with hands-on experience at Dan Murphy's, currently pursuing a Business Administration degree.
Skilled in POS systems, stock control, visual merchandising, and upselling.
Known for enhancing customer satisfaction, driving sales, and ensuring efficient store operations.
Committed to teamwork, adaptability, and delivering high-quality service in fast-paced retail settings.
Crew Member
McDonald's
05.2025 - Current
Took orders, prepared meals, and collected payments.
Prepared products following restaurant, health, and safety standards and procedures.
Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Took orders, prepared meals, and collected
Improved customer satisfaction by providing friendly and efficient service at the register.
Kept food preparation area, equipment, and utensils clean and sanitary.
HR Coordinator (Volunteer Role)
TEDx Event
08.2024 - 09.2024
Managed volunteer coordination and communication, ensuring smooth onboarding and scheduling for over 30 team members.
Facilitated team briefing sessions and logistics planning, contributing to a successful event execution.
Education
Bachelor of Business Administration -
The University of Notre Dame
12-2027
Higher Secondary Certificate -
Govt. Pioneer Girls College
12.2021
Skills
User engagement strategies
Service Excellence
Retail Sales
Customer engagement techniques
Inventory Control
Stock Replenishment
Point of sale system management
Financial transaction handling
Visual Merchandising
Store Presentation
RSA compliance expertise
Food safety compliance
Conflict Resolution
Problem-Solving
Time Management
Operational coordination
Team Collaboration
Communication
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Collaborated with team of 10 in the development of Road infrastructure and Completion of RAC ignite Leadership program 2025
Resolved product issue through consumer testing.
Certification
Barista Training - December 2024
All Access Training for RSA
Foods safety handler Certificate
Languages
English
Professional Working
Hindi
Professional Working
Interests
Participating in fundraising events to support local charities, schools, or community projects
Reading
Sustainable Tech Innovations
Adventure Travel
Supporting STEM education initiatives and mentorship programs