Marija Kavur
Melbourne,VIC
Summary
As a student, waitressing was a great job to teach me how to communicate with people. It was an opportunity to became more punctual and responsible about coming to work on time and doing what I have to do. The work thought me about working in a team and doing more tasks in once, which made me more present in workspace.
Overview
10
10
years of professional experience
Work History
Waitress
Netom d.o.o.
Zagreb, Hrvatska
2019.12 - 2023.10
- Taking the orders and making the same ones
- Working with team members and watching that everything is in order
- Training new team members, showing them the policy of the cafe and what is expected from them
- Looking out for the customers and that they are served and pleased
- Keeping the workspace clean
Waitress
Charlie d.o.o.
Zagreb, Hrvatska
2016.07 - 2019.11
- First job as a waitress
- Here I learned all about making coffee, drinks, how to serve them, how to look out for the object-how to clean, and keep it clean, how to open and close the caffe
- I learned about communication with people as we were always in contact
Children's Animator
Rg-kidsclub
Zagreb, Hrvatska
2014.09 - 2016.08
- Making a welcome for the children's birthday parties, introducing with the parents, keeping up the friendly atmosphere
- Looking out for the children, making them feel safe until the parents come for them
Helping Hand
VIP TRAVEL D.o.o.
Zagreb, Hrvatska
2013.05 - 2014.08
- First job where I worked
- Working in a bar as a highschool student, helping with washing the dishes, making coctails and listened to what I need to do
Education
Master of Education - Human Studies
Fakultet Hrvatskih Studija
Croatia, Hrvatska09.2023
Skills
- Team Collaboration
- Accurate money handling
- Customer Service
- Complaint resolution
- Prioritization
- Solution-driven
Languages
Croatian
Native/ Bilingual
English
Full Professional
Timeline
Waitress
Netom d.o.o.
2019.12 - 2023.10
Waitress
Charlie d.o.o.
2016.07 - 2019.11
Children's Animator
Rg-kidsclub
2014.09 - 2016.08
Helping Hand
VIP TRAVEL D.o.o.
2013.05 - 2014.08
Master of Education - Human Studies
Fakultet Hrvatskih Studija