RIA SINGH
Greenvale,VIC
Summary
I am a high-energy student currently finalizing a Bachelor of Business undergraduate degree in Management and prepared to contribute to organizational success while developing new skills and gaining real-world experience. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
TFG Global
Tullamarine, Victoria
01.2022 - Current
- Arranging bookings for import cargo to ensure client deadlines are met.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Respond to rate requests from customers and agents.
- Checking import arrival pre-alerts for to obtain accurate delivery dates.
- Interact with customers and service providers to strengthen relationships.
- Build networks with overseas shipping agents.
- Liaise with master loaders, shipping lines, coal loaders, transport providers including rate negotiations.
FINANCE ADMINISTRATOR
Jetpets
Melbourne, VIC
01.2021 - 07.2021
- Extensive use of Cargowise software to process payments, delivering remittances,
- Creating/posting invoices, manage accounts receivables and payables
- Reconciled accounts and investigated variances
- Completed clerical and data entry tasks to optimize financial procedures
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly job invoice reporting.
DELIVERY DRIVER
Made Natural
Melbourne, VIC
10.2018 - 03.2020
- Completed on-time deliveries by choosing best and most efficient routes
- Fostered positive working relationships with regular customers
- Delivered packages to customer doorsteps and business offices.
STUDENT VOLUNTEER
Seaway Logistics
Melbourne, VIC
06.2016 - 07.2016
- Basic use of Cargowise software to update shipments
- Helped with administrative support by managing incoming calls, coordinating files and sorting mail
- Gained operational knowledge and supported departmental needs.
Education
Bachelor of Business - Management
RMIT University
10.2022
Diploma Of Business - undefined
RMIT University
10.2019
High School Diploma - undefined
Rosehill Secondary College
10.2018
undefined
Tullamarine Primary School
12.2012
Skills
- SKILLS
- Problem Solving
- Reliable and Punctual
- Office Supply
- Management
- Record Sorting and Filing
- Proficiency with Microsoft
- Database Software
Timeline
Customer Service Representative
TFG Global
01.2022 - Current
FINANCE ADMINISTRATOR
Jetpets
01.2021 - 07.2021
DELIVERY DRIVER
Made Natural
10.2018 - 03.2020
STUDENT VOLUNTEER
Seaway Logistics
06.2016 - 07.2016
Bachelor of Business - Management
RMIT University
Diploma Of Business - undefined
RMIT University
High School Diploma - undefined
Rosehill Secondary College
undefined
Tullamarine Primary School
Similar Profiles
Clayton Gillespie QuinnClayton Gillespie Quinn
Site Supervisor at TFG GroupSite Supervisor at TFG Group
Tshililo Moses SikhwariTshililo Moses Sikhwari
Senior Sales Manager at TFG SportsceneSenior Sales Manager at TFG Sportscene
Zimkhitha MagumasholoZimkhitha Magumasholo
CRM Specialist at TFG, The Foschini GroupCRM Specialist at TFG, The Foschini Group
Matthew ThorpeMatthew Thorpe
Heavy Vehicle Mechanic at AirRoad Pty LtdHeavy Vehicle Mechanic at AirRoad Pty Ltd
SANTOSH BHATTARAISANTOSH BHATTARAI
Executive Producer at Underground Talkies Nepal Pvt. LtdExecutive Producer at Underground Talkies Nepal Pvt. Ltd