Medical Receptionist
Coorparoo Village 7 Day Medical Centre
Coorparoo, QLD
12.2019 - 12.2021
- Checked patient insurance, demographic and health history to keep information current.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Helped patients complete necessary medical forms and documentation.
- Completed patient referrals to other medical specialists.
- Supported office staff and operational requirements with administrative tasks.
- Managed multi-line phone system and pleasantly greeted patients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Provided COVID-19 FAQs and educational material to patients.
- Disinfected tools, equipment and surfaces between patients.