Michael Saliba
Overview
7
7
years of professional experience
Work History
Concreting/Laborer
HannaCrete
10.2023 - Current
- Utilized wheelbarrows, shovels and other tools to move, spread and level concrete.
- Leveled, smoothed, and finished surfaces of poured concrete for construction projects.
- Demolished and repaired old concrete surfaces.
- Maintained clean, safe worksite for team safety and to help keep projects on-track.
- Participated in concrete pouring and finishing, expertly managing application of sealers and curing compounds.
- Completed various concrete finishing tasks including screeding, edging, and floating for high-quality results.
- Assisted with installation of steel and anchor bolts to reinforce concrete.
- Collaborated with team members to achieve timely completion of projects, meeting client deadlines and expectations.
- Increased productivity through effective teamwork while carrying out tasks like grading surfaces, setting up formwork, or placing rebar reinforcements.
Senior Customer Adviser
Telstra
01.2022 - 10.2023
- To Provide a consistent and high-quality service standard to the customers
- Data Entry, updating and maintaining accurate customer information through SalesForce
- Manage my own work performance to meet set objectives
- To use active listening to develop an understanding of the issues that arise, whether that be customer issues or system issues
- Using ethical sales tactics to ensure the customer walks out of store happy
- Training new employees on how to use the systems as well as how to properly approach customers
- Handling the register including, managing customer payment transactions, opening, and closing register at the beginning and end of shift.
Casual Staff Member
McDonalds
08.2017 - 12.2021
- Key responsibilities include preparing food for customers
- Maintaining a clean and sanitary kitchen and preparing kitchen for employees shifted later
- Worked many shifts, mainly opening and closing shifts
- Adjusting and training on new equipment added to the store
- Assisted new recruits
- Restocking the store with its ingredients and supplies
- Skills gained throughout this time have included time management, working well within a team, and adhering to workplace health and safety within the kitchen.
Warehouse Production Assistant
Coca Cola Amatil
06.2020 - 06.2021
- Assisting in the production of Coca Cola beverage products
- Quality assurance tasks throughout the production line, ensuring that products are of high quality and safe for customer use and general warehousing duties
- Workplace health and safety training was provided and followed each shift
- Ensuring the efficient movement of production within the manufacturing environment
- Working across multiple shifts within a 24-hour roster, dependent on labour requirement
- Teamwork
- Given opportunity to work in syrup room and 5/7 lines
- Each line had its own team, reporting to different line managers.
Education
Bachelor of Commerce - Accounting
Macquarie University
Skills
- Proactive
- Hardworking
- Team player
- Quick learner
- Ability to adjust to change
- Versatile
- Using Salesforce
- Microsoft Office eg Excel
Additional Information
I have a keen interest in business studies with the way a business operates, especially on the financial side. How a business manages to apply accounting standards to key business process and how financial statements are prepared. I am interested in how technology has slowly made its way into the accounting world over the years and its importance.
References
- Marta Yalda, Former Assistant Store Manager, Telstra, martayaldaa99@outlook.com, 0426216840
- Kyle Jarvis, McDonalds Northmead Store Manager, Gweevis89@gmail.com, 0432358864
- Melissa Logan, Former Coca-Cola Amatil HR Member, 0415515215
Extracurricular Activities
Hills Hornets Basketball, Castle Hill.
Hobbies and Interests
- Music
- Gym
- Interstate and International travel
Timeline
Concreting/Laborer
HannaCrete
10.2023 - Current
Senior Customer Adviser
Telstra
01.2022 - 10.2023
Warehouse Production Assistant
Coca Cola Amatil
06.2020 - 06.2021
Casual Staff Member
McDonalds
08.2017 - 12.2021
Bachelor of Commerce - Accounting
Macquarie University
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