Shiwani Paul
Parramatta ,NSW
Overview
3
3
years of professional experience
Work History
Catering Assistant
St Catherine's Aged Care Services
07.2023 - Current
- Provided friendly, courteous service to create memorable moments for guests.
- Cleaned and organized kitchen stations to promote team efficiency.
- Collaborated with team members to execute seamless catering events for clients.
- Coordinated closely with other staff members during events for smooth service delivery.
Customer Service Representative
North Indian Cuisine
11.2022 - Current
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints
- Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money and adjusting bills
- Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems such as suggesting Uber delivery and new POS system
- Full Time
Warehouse Customer Service Operations
Cargo and Logistics Pty Ltd
04.2022 - 03.2023
- Communicating with customers, sales reps, Finance and management
- Receiving and unloading of all goods arriving into the warehouse
- Adhering to workplace health and safety requirements
- Admin duties in relation to manifests and received goods
- Supporting cost reduction activities for the company's logistics and transport services
- Maintain daily output in line with customer order patterns
Education
Advanced Diploma Of Construction Design - Construction Deaign
Campbell Institute
Parramatta, NSW10.2025
Skills
- Reliability and punctuality
- Team management
- Chef support
- Inventory monitoring
Timeline
Catering Assistant
St Catherine's Aged Care Services
07.2023 - Current
Customer Service Representative
North Indian Cuisine
11.2022 - Current
Warehouse Customer Service Operations
Cargo and Logistics Pty Ltd
04.2022 - 03.2023
Advanced Diploma Of Construction Design - Construction Deaign
Campbell Institute
Similar Profiles
Shishir BhusalShishir Bhusal
Assistant In Nursing / Care Staff at St Catherine's Aged Care ServicesAssistant In Nursing / Care Staff at St Catherine's Aged Care Services
Sukunda BasnetSukunda Basnet
Aged Care Worker at St Catherine's Aged Care ServicesAged Care Worker at St Catherine's Aged Care Services
NIRDOSH BHANDARINIRDOSH BHANDARI
Assistant, Nursing at Moran Aged CareAssistant, Nursing at Moran Aged Care
Durgesh ChandraDurgesh Chandra
Customer Services Officer at KmartCustomer Services Officer at Kmart
Neha ParkarNeha Parkar
Assistant Store Manger at TelstraAssistant Store Manger at Telstra