Prince Maphosa
901/1 Palmerston Circuit,NT
Summary
Proven in enhancing client satisfaction through personalized care , I excel in healthcare coordination and emotional support. Skilled in managing challenging behaviours and fostering social engagement, I significantly improve client wellbeing. My approach combines cultural sensitivity with effective problem-solving, achieving notable outcomes in client independence and community integration. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Community Aged Care Worker
Carers NT
05.2024 - Current
- Assisted clients with daily living activities, promoting independence and overall wellbeing.
- Provided compassionate companionship to clients, fostering a strong sense of community and belonging.
- Implemented fall-prevention strategies within clients'' homes to reduce risk of injury due to slips or trips.
- Monitored client health and reported changes or concerns to appropriate healthcare professionals in a timely manner.
- Managed medication administration for clients, ensuring accurate dosages and adherence to prescribed schedules.
- Enhanced client satisfaction by providing personalized care and support to elderly individuals.
Support Coordinator Assistant
Brighter Futures Consulting
11.2023 - 02.2024
- Working with participants, families and carers to identify and access opportunities for skills development, education and employment
- Supporting and encouraging participants to achieve their goals and provide support coordination services in line with their NDIS plans
- Developing networks and collaborating with stakeholders to proactively identify, plan, implement and evaluate supports.
- Preparing and maintaining up to date and accurate case management notes and reports using clear and concise language on client progress.
- Liaising with a wide range of stakeholders, community services, government agencies, customers, and service providers.
- Attending and contributing to team meetings, discussions, and planning. Generate ideas and options, whilst maintaining flexibility and receptiveness to change and alternatives.
Forensic Support Worker
Amazing Grace Community Services
06.2023 - 11.2023
- Assisted clients with forensic history with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Managing challenging/ dangerous behaviours and keeping track with bail conditions.
Support Worker
TK Community Care Services and ITEC Health
01.2019 - 03.2023
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Maintained safety with tidy, clean, and hazard-free home environments.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
Education
No Degree - Diploma Of Community Services
Study Wise College
NSW06.2024
No Degree - Certificate 3 Individual Support
Fox Education And Consultants
Darwin, NT09.2020
Skills
- Emotional Support
- Behavioral Management
- Client Confidentiality
- Healthcare coordination
- Cultural Sensitivity
- Recreational Activities
- Social engagement
- Respectful and Compassionate
- Problem-Solving
- Time Management
watching basketball, football and athletics.
I watch basketball, football and athletics with friends and family on my free time.
Timeline
Community Aged Care Worker
Carers NT
05.2024 - Current
Support Coordinator Assistant
Brighter Futures Consulting
11.2023 - 02.2024
Forensic Support Worker
Amazing Grace Community Services
06.2023 - 11.2023
Support Worker
TK Community Care Services and ITEC Health
01.2019 - 03.2023
No Degree - Diploma Of Community Services
Study Wise College
No Degree - Certificate 3 Individual Support
Fox Education And Consultants
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