Talitha Campbell
Sydney,NSW
Summary
I have served within the Australian Defence Force for five years and have thoroughly enjoyed my career. I started working for the Australian Army in 2016 and serviced transferred to the Royal Australian Air Force in 2019. My time within the Defence Force has enabled me to come out of my comfort zone and become a better leader. I have achieved a great deal of pride and accomplishment by being deployed overseas to the Middle East as well as receiving a Silver Commendation award from the Australian Army in 2019. Although the Defence Force has changed my life I am ready to move on and experience a different job role within security.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Personnel Capability Specialist
Australian Defence Force
Sydney, NSW
10.2016 - Current
As a Personnel Capability Specialist, I am employed in a wide range of roles to support personnel through the Air Force and wider Defence Force.
This roles includes Personnel Management, Personnel Operations, Resource and Knowledge Management, Communication Effects and Air and Ground Operations.
Receptionist
Brothers Leagues Club
Townsville, QLD
11.2014 - 10.2016
Working for Brothers Leagues Club saw myself conducting the following tasks/duties:
- Greeting all visitors
- Diary management and management of meeting rooms
- Handling queries and complaints via phone, email and general correspondence
- Receiving and dispatching deliveries
- Assisting with mail as required
- Taking and ensuring messages are passed to the appropriate staff member on a timely basis
- Assisting HR team with recruitment, on-boarding and training
Call Center Consultant
Telstra
Townsville, QLD
11.2009 - 11.2015
Working for Telstra aw myself conducting the following tasks/duties:
- Answer inbound calls
- Evaluate problems and complaints of the callers and provide proper solutions to them
- Respond to the needs of customers and provide personalised service
- Provide information on Telstra’s products or services and generate interest in the offer
- Upsell products and services
- Research needed information using available resources
- Process orders, forms, and applications
Education
Bachelor of Communications - Communications
University South Australia
South Australia01.2024
Certificate III - Business Administration
Australian Government Training.Gov
Sydney10.2021
Diploma of Human Resource - Human Resources Management
Canberra Institute of Technology
Canberra, ACT11.2020
Skills
- Leadership
- Ability to work within a team
- Technological Skills
- Adaptability
- Problem solving
Accomplishments
Silver Commendation awarded 2019
Certification
Security Clearance NV1
Timeline
Personnel Capability Specialist
Australian Defence Force
10.2016 - Current
Receptionist
Brothers Leagues Club
11.2014 - 10.2016
Call Center Consultant
Telstra
11.2009 - 11.2015
Bachelor of Communications - Communications
University South Australia
Certificate III - Business Administration
Australian Government Training.Gov
Diploma of Human Resource - Human Resources Management
Canberra Institute of Technology