Pardeep Rajput
Melton,VIC
Summary
Proven leader in enhancing team productivity and member satisfaction at the Royal Australian Airforce, adept in logistics coordination and expert problem-solving. Skilled in fostering customer relations and implementing improvement plans, significantly boosting operational efficiency. Demonstrates advanced communication and analytical thinking, driving project success and revenue growth. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
10
10
years of professional experience
1
1
Certificate
Work History
Personnel Capability Specialist (PCS)
Royal Australian Airforce (RAAF, ADF)
07.2022 - Current
- Followed all RAAF policies and procedures to deliver quality work.
- Developed strong relationships with Ex Military members relationships through consistent communication and attentive service.
- Improved members satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Interpreted members needs and introduced services to fit specific requirements.
- Enhanced team productivity by streamlining processes and implementing time-saving strategies.
- Assisted with staff training to enforce quality, safety and sanitation guidelines.
- Collected, arranged, and input information into SERVOP-C Total Workforce database system.
- Developed RAAF needs and an effective improvement plans in alignment with goals and specifications.
Self Employed
Self Employed Services
04.2020 - 06.2022
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Fleet Manager
Organised Transport Pyt Ltd
02.2017 - 03.2020
- Maintained accurate records of all vehicles'' registration, insurance policies, maintenance logs, and other relevant documentation for easy access during audits or inspections.
- Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
- Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
- Increased fleet efficiency by implementing preventive maintenance programs and scheduling regular vehicle inspections.
- Evaluated fleet performance metrics regularly to identify areas for improvement, leading to increased productivity and revenue growth.
- Trained drivers to manage time effectively, improving overall mileage performance.
- Documented equipment transfers and sales details for accurate record keeping.
- Executed design concept and build requirements for several vehicles to align with job requirements.
- Developed new branding initiatives and implemented uniform fleet design to increase brand exposure.
Restaurant Manager
Light House Bar And Grill
05.2016 - 12.2016
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
- Mentored and developed staff members for career advancement opportunities, leading to a more skilled and motivated workforce.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
Shift Runner
Dominos Cairns City
01.2014 - 09.2015
- Managed employee breaks efficiently to prevent disruptions in workflow or delays in service delivery to customers.
- Facilitated smooth shift transitions by thoroughly communicating key information to incoming Shift Runners during handovers.
- Resolved customer issues quickly and professionally, ensuring high levels of customer satisfaction.
- Conducted weekly meetings with staff members to address concerns or challenges faced during shifts while sharing updates from management.
Education
No Degree - Diploma of Management
Holmes College
Cairns07.2015
Skills
- Customer Relations
- Expert Problem Solving
- Documentation Management
- Quality Assurance
- Advanced Communication
- Technical communication
- Emergency Response
- Analytical Thinking
- Project Planning
- Logistics Coordination
- Improvement plan knowledge
Certification
- Certified - ADF Qualification - RAAF - Last Two Years
Additional Information
Currently Working with RAAF Headquarters Canberra ACT, able to work in high profile working environment such as Star Ranks and other Senior Officers of ADF.
Languages
Hindi
Native or Bilingual
English
Full Professional
Punjabi
Native or Bilingual
Timeline
Personnel Capability Specialist (PCS)
Royal Australian Airforce (RAAF, ADF)
07.2022 - Current
Self Employed
Self Employed Services
04.2020 - 06.2022
Fleet Manager
Organised Transport Pyt Ltd
02.2017 - 03.2020
Restaurant Manager
Light House Bar And Grill
05.2016 - 12.2016
Shift Runner
Dominos Cairns City
01.2014 - 09.2015
No Degree - Diploma of Management
Holmes College
- Certified - ADF Qualification - RAAF - Last Two Years
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