Kade Winfield
RAWORTH,NSW
Summary
I have experience in customer service particularly in the retail world and always try to exceed expectations and learn new skills.
I have experience in drum tutoring and have established a self employed business involving drum tutoring in the past.
I have learnt many skills and improved those skills throughout my previous jobs and employment that have helped reach major goals.
I gig and perform live and have a good knowledge on the real world of music.
Overview
3
3
years of professional experience
Work History
Sales Assistant/Technology Assistant
Officeworks Rutherford
Rutherford, NSW
03.2020 - Current
- Assisted customers with prompt and polite support in-person and via telephone.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Fielded customer questions to share information about products, availability and pricing.
- Managed customers refunded devices and dispatched them to repairers.
- Worked independently with minimal supervision.
- Built relationships with customers and community to promote long term business growth.
Drum Tutor
Self Employed
East Maitland, NSW
06.2020 - 12.2020
- Administered feedback to students using positive reinforcement techniques to encourage and build confidence.
- Participated in training classes to improve tutoring practices and learn new tutoring techniques.
- Responded to after hours email and telephone requests to provide students assistance with specific questions.
- Participated in professional development activities to improve tutorial skills and grow cultural competence and reflection skills.
Sales Assistant
Edge Clothing
East Maitland, NSW
11.2019 - 03.2020
- Boosted team profits with great time and resource management focused on meeting and exceeding sales targets.
- Listened to customers needs and referred them to the correct outfits and clothing that suited the situation.
- Supported loss prevention goals by monitoring shopper behavior.
- Worked independently with minimal supervision.
Education
High School Diploma -
Maitland High School
East Maitland, NSW11.2019
Skills
- Sales professional
- Drum tutoring
- Technology
- Customer Service
- Initiative
- Musical Experience
- Determination
- Exceeding Expectations
Timeline
Drum Tutor
Self Employed
06.2020 - 12.2020
Sales Assistant/Technology Assistant
Officeworks Rutherford
03.2020 - Current
Sales Assistant
Edge Clothing
11.2019 - 03.2020
High School Diploma -
Maitland High School