Dedicated and versatile professional with a passion for delivering exceptional service in the university environment. Bilingual with fluency in English and Mandarin. Demonstrated expertise in customer service, teaching, communication, and problem-solving. Proven ability to thrive in fast-paced settings while maintaining meticulous attention to detail. Skilled in team collaboration, event coordination, and adherence to university policies. Committed to fostering a welcoming and inclusive atmosphere for students, faculty, and visitors.