SHAYONI HEWA
Kalkallo,VIC
Summary
Recent high school graduate with a strong desire to secure casual or part-time employment. Seeking to gain valuable work experience before pursuing a degree in Industrial Design at university this year. Passionate about providing exceptional customer experiences and deriving satisfaction from assisting individuals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Retail Team Member
Kmart
10.2022 - 06.2024
- Throughout the two years at Kmart, I learned the value of working together and communicating.
- Working on the floor and handling items taught me organisation and attention to detail while serving customers at the registers, which improved my customer service skills.
- This experience not only allowed me to develop my practical skills but also established a strong work ethic and a desire to support others.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Assisted customers with prompt and polite support in-person and via telephone.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Engineers Assistance
Andrew Engineering
04.2024 - 04.2024
- During my week at Andrew Engineering, I gained valuable industrial experience while improving my practical engineering skills.
- I learned the importance of teamwork and effective relations, and I applied theories to real-world situations, which boosted my problem-solving abilities and confidence in the field
Library Assistant
Craigieburn Library
04.2022 - 04.2022
- Answered questions from people's and helped to find desired materials.
- Answered people's questions in-person or by phone regarding library services and resources.
- Placed books on proper shelves when returned to circulation.
- Gained strong understanding of various methods for cataloging books and other materials.
Education
Bachelor of Industrial Design (Honours)(Currently) -
Swinburne University of Technology
Hawthorn, VIC01.2025
Certificate II - Engineering Studies
Northern Collage of Arts & Technology
Preston, VIC11-2024
High School Graduate -
Northern College of The Arts & Technology
Preston, VIC01.2024
Certificate II - Visual Arts
Northern Collage of The Arts& Technology
Preston, VIC11-2023
Skills
- Creative Problem Solving
- Teamwork
- Leadership
- Cash handling
- Time Management
- Effective Communication
- Customer service
- Customer Inquiries
- Merchandise restocking
- Attention to detail
Certification
- Cert II in Visual Arts, 01/01/24
- Cert II in Engineering Studies, 01/01/24
Languages
English
Sinhalese
Timeline
Engineers Assistance
Andrew Engineering
04.2024 - 04.2024
Retail Team Member
Kmart
10.2022 - 06.2024
Library Assistant
Craigieburn Library
04.2022 - 04.2022
Bachelor of Industrial Design (Honours)(Currently) -
Swinburne University of Technology
Certificate II - Engineering Studies
Northern Collage of Arts & Technology
High School Graduate -
Northern College of The Arts & Technology
Certificate II - Visual Arts
Northern Collage of The Arts& Technology
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