Summary
Overview
Work History
Education
Skills
a comprehensive license for beauty
Languages
Timeline
Generic

Jooyoun Lee

west melbourne

Summary

  • Dynamic barista and shop manager with a proven track record at Gongcha, excelling in customer service and team collaboration. Recognized for creating a welcoming atmosphere and consistently achieving high customer satisfaction. Skilled in time management and beverage preparation, I thrive in fast-paced environments while maintaining attention to detail.
  • Professional, skilled in crafting high-quality beverages and providing exceptional customer service. Strong focus on teamwork, ensuring smooth operations and meeting customer needs efficiently.
  • Adaptable and reliable, ready to excel in fast-paced environments. Expertise in coffee preparation, machine maintenance, and inventory management, with friendly and approachable demeanor.
  • Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality.

Overview

4
4
years of professional experience

Work History

Barista and Allrounder and Shop Manager

Gongcha ( Dongtan - Lakecomo, South Korea )
02.2021 - 04.2025
  • As a single worker, I was in charge of managing store inventory, managing store cleanliness, serving customers, POS work, beverage and coffee manufacturing, and bakery manufacturing.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Maintained regular and consistent attendance and punctuality.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.

Barista and Allrounder

Juicy & Chayam / Croangew / Mangwon Tiramisu / Caffe Bene ( South Korea )
02.2021 - 08.2023
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Made fresh fruit juice, milk tea, tiramisu, croffles
  • Controlled line and crowd with quick, efficient service.
  • Prepared ingredients and decorated desserts
  • Customer service, cashier, kitchen & hall duties
  • Assisted customers and supported team operations

Convenience Store Assistant

Emart24 ( South Korea )
07.2021 - 10.2021
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Resolved customer complaints professionally, turning negative experiences into positive outcomes.

Education

Associate of Arts - Bachelor of Arts in Makeup Artistry

Jeonghwa Arts University
Seoul, South Korea
02-2023

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Active listener
  • Adaptive and creative

a comprehensive license for beauty

As I have completed all the undergraduate courses related to beauty, including hair, nail, makeup, air brush, and fashion, I have been issued a professional comprehensive beauty license.

Languages

English
Professional Working
Japanese
Limited Working
Korean
Native or Bilingual

Timeline

Convenience Store Assistant

Emart24 ( South Korea )
07.2021 - 10.2021

Barista and Allrounder and Shop Manager

Gongcha ( Dongtan - Lakecomo, South Korea )
02.2021 - 04.2025

Barista and Allrounder

Juicy & Chayam / Croangew / Mangwon Tiramisu / Caffe Bene ( South Korea )
02.2021 - 08.2023

Associate of Arts - Bachelor of Arts in Makeup Artistry

Jeonghwa Arts University

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Jooyoun Lee