Summary

Overview

Work History

Education

Skills

Languages

Timeline

Prabhjot Kaur sidhu

Perth,WA

Summary

Detail-oriented Barista with experience in specialty coffee shops and fast-paced environments. Expertise in crafting espresso beverages, free pour latte art, and unique drink recipes that elevate customer satisfaction. Effectively manages high-volume orders while maintaining cleanliness and organization, ensuring efficient operations and adherence to health codes.

Overview

years of professional experience

Work History

Barista and allrounder

Salters

Fyshwick, ACT

04.2025 - 05.2026

Prepared and served high-quality beverages to customers daily.
Operated espresso machines and grinders with precision and care.
Assisted customers with menu selections and special requests efficiently.
Coordinated with team members to deliver seamless service during peak hours, enhancing customer satisfaction.
Handled cash transactions accurately and processed payments promptly.
Stocked inventory, ensuring availability of supplies for daily operations.
Provided friendly customer service, fostering a welcoming cafe environment.
Managed morning rush of customers daily with efficient, levelheaded customer service.
Greeted customers and took orders for coffee drinks, food items, and other beverages.
Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Operated cash registers to process customer payments.
Followed health, safety and sanitation guidelines to pass state inspections.
Trained new baristas on food handling safety standards, ensuring compliance with health regulations.
Stocked shelves with ingredients needed to make coffee drinks.
Resolved customer concerns promptly, reinforcing brand loyalty and trust.
Supported highest standards of conduct and service to support company reputation.
Developed creative recipes for signature coffees or blended drinks unique to the cafe.
Kept up-to-date records of sales transactions using point-of-sale systems.
Placed orders with suppliers for delivery of products required for daily operations.

Cook and chef

Curry Twist

Kingston, ACT

10.2023 - 03.2025

Prepared diverse Indian dishes following restaurant recipes and standards.
Oversaw food preparation and cooking in fast-paced kitchen to ensure timely service.
Maintained cleanliness and organization of kitchen workstations and storage areas.
Collaborated with team members to ensure timely service during peak hours.
Trained new staff on food safety practices and cooking techniques to maintain high standards.
Monitored food quality and freshness to meet customer satisfaction standards.
Adapted recipes based on seasonal ingredients while maintaining flavor consistency.
Cleaned kitchen equipment, surfaces, utensils and dishes.
Operated grills, fryers and broilers to cook items to quality guidelines.
Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
Wrapped, dated and labeled food items in storage for safety and freshness.
Followed established procedures and requirements for safe food handling, storage and service.
Chopped, diced and sliced vegetables and fruit ahead of rush periods.
Used standardized recipes and other instructions to prepare food.
Enforced proper sanitation practices to prevent spoiling or contamination of foods.
Organized storage areas for efficient usage of space.
Carried pans and trays of food to and from work stations, stove, and refrigerator.
Managed portion control using correct utensils during preparation and plating.
Resolved customer complaints about food quality or service promptly to improve overall dining satisfaction.
Set up and performed initial prep work for soups, sauces, and salads.
Performed basic administrative duties such as inventory management, ordering supplies.
Tasted all prepared dishes in order to check flavorings, texture and presentation prior to serving them to customers.
Ordered necessary supplies for the kitchen.
Set up work stations prior to opening to minimize prep time.
Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.

Head Barista

Passiontree velvet

Sydney, NSW

02.2021 - 04.2023

Provided exceptional customer service by addressing inquiries and concerns promptly.
Collaborated with management on promotional events and marketing strategies.
Monitored equipment functionality and performed routine maintenance.
Managed inventory levels and ordered supplies, ensuring consistent product availability for customer satisfaction.
Trained new baristas on coffee preparation and customer service standards.
Crafted high-quality coffee beverages to meet customer preferences.
Maintained knowledge of current menu items, ingredients, preparation methods, prices, promotions.
Facilitated team meetings to develop strategies for enhancing customer satisfaction ratings.
Performed cash handling duties including counting money at the start and end of shift and balancing receipts with cash drawer totals at the end of shift.
Designed attractive product displays to effectively promote sales and engage customers.
Resolved customer complaints in a professional manner while following company policies and procedures.
Verified that all equipment was functioning properly before opening the café for business each day.
Supported the highest standards of conduct and service to support company reputation.
Prepared and served coffee, espresso drinks, blended coffees and teas.

Barista Manager

Bean and Bite Cafe

ingleburn, NSW

03.2019 - 01.2021

Supervised daily cafe operations and ensured efficient workflow among baristas.
Managed barista staff, ensuring proper training and scheduling.
Trained new staff on coffee preparation and customer service standards.
Developed employee schedules to optimize coverage during peak hours.
Implemented quality control procedures for beverage preparation and presentation.
Resolved customer complaints promptly to enhance satisfaction and loyalty.
Coordinated promotional events that attracted new customers and increased sales.
Conducted regular staff meetings to enhance team communication and address performance concerns.
Performed administrative tasks such as payroll processing, employee scheduling, budgeting or tracking expenses.
Maintained records of daily transactions and prepared reports for management review.
Managed inventory levels and ordered supplies to maintain stock availability.
Ensured compliance with food safety standards, health regulations and sanitation requirements.
Supported store manager with recruiting, interviewing and hiring baristas.
Conducted regular meetings with staff members to discuss progress towards goals or address issues.
Established relationships with local businesses to enhance brand visibility and community engagement.
Greeted customers at front counter, answering questions and inputting specialty coffee orders into POS system.

Education

Graduate Certificate - Commercial Cookery

Skyline International College

Burwood, NSW

07-2022