MOHAMMAD MIRAZUL ISLAM
Melbourne
Summary
Reliable Barista able to quickly learn and master new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.
Overview
6
6
years of professional experience
Work History
Barista
Baguette Flinders Street Pty Ltd
06.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
Barista Supervisor
TOBYS ESTATE COFFEE ROASTERS
04.2021 - 02.2023
- Demonstrated expertise in diverse brewing techniques, advising staff on optimal drinks preparation
- Produced unique, innovative latte art, maintaining customer interest and excitement
- Motivated high-performing teams in fast-paced cafe environments to consistently deliver quality and service standards
- Monitored staff performance, providing additional training on drinks preparation and service as needed to meet brand standards
Barista Supervisor
Coffee Lab Specialty Coffee
02.2019 - 03.2021
- Trained junior baristas to deliver first-class coffee service, from drinks preparation to presentation
- Inspired teams to work with exceptional efficiency, consistently meeting drinks preparation timeframes
- Expertly handled daily store operations in the absence of management, providing secure, reliable deputising support
- Worked with passion and enthusiasm to motivate junior team members and provide positive customer experiences
Skills
- Brewing techniques
- Milk steaming and foaming
- Barista training
- Milk texturing
- Safe food handling practices
- Espresso calibration
- POS system operation
- Specialty coffee
- Multitasking
- Multidisciplinary teamwork
- Up-selling
- Cash register operation
- Customer service
- Complaints resolution
Timeline
Barista
Baguette Flinders Street Pty Ltd
06.2024 - Current
Barista Supervisor
TOBYS ESTATE COFFEE ROASTERS
04.2021 - 02.2023
Barista Supervisor
Coffee Lab Specialty Coffee
02.2019 - 03.2021
Similar Profiles
Kirby XiaKirby Xia
Early Childhood Educator Volunteer at Guardian Childcare & Education Flinders StreetEarly Childhood Educator Volunteer at Guardian Childcare & Education Flinders Street
Karen HaywoodKaren Haywood
Vessel Traffic Services Officer at Flinders Ports Pty LtdVessel Traffic Services Officer at Flinders Ports Pty Ltd
Cheng (John) ZHENGCheng (John) ZHENG
Contract Manager at SLD Building & Construction Pty Ltd (Hill Street Construction Pty Ltd)Contract Manager at SLD Building & Construction Pty Ltd (Hill Street Construction Pty Ltd)
Chak WaghulabarananChak Waghulabaranan
Event Staff at Spark Event GroupEvent Staff at Spark Event Group
STEFAN BABICSTEFAN BABIC
Contact Administrator at Texco ConstructionContact Administrator at Texco Construction