Praba Vijiaraj

A motivated and detail-oriented professional with a successful track record in delivery, operation, and sales. Offering the ability to deliver capability rapidly through innovative practices and a client-centric approach. A strategic leader with a vision who can build teams and deep customer engagements, sharing insights into both technology, operational and delivery excellence. Currently studying Master Business Administration at Melbourne University.

• Delivery Director, Commonwealth Government and Higher Education, Wipro, 2024-01-01, current, Oversighting significant capability delivery across all the delivery., Transforming Client engagement by increasing client satisfaction from a rating of 0 to 2.5 (in a rating out of 3)., Engineering healthcare and industry wide innovation agenda with the use of AI technologies., Developed and executed governance approaches from the c-suite to commercial and project-based governance.
• Strategic Program Director, Defence and National Security, Microsoft, 2021-01-01, 2024-01-01, Expanded the delivery team to 50 steadfast and outcome-driven members within 2 months of operation., Worked with the client and Microsoft executives to identify strategic risks and mitigation strategies., Defined the Joint Execution Strategy endorsed by the Senior Executives of the client and Microsoft., Developed the program's Agile governance structure., Managed P&L within 10% of the allocated budget.
• Client Partner, Unisys, 2020-01-01, 2021-01-01, Uplifted effectiveness and aligned daily operations with Unisys' strategic goals., Achieved revenue and profit targets consistently., Promoted informed decision-making and highlighted several business areas., Generated realistic client revenue targets, forecasts, and gap plans., Recovered a red program by developing a strong executive relationship.
• Delivery Excellence Lead for Defence and National Security/Client Partner, DXC Technology, 2018-01-01, 2020-01-01, Uplifted the customer satisfaction rate from 8 to 9.5 out of 10 in 12 months., Developed executive relationships with CIO relationships in the Home Affairs portfolio., Grew the Home Affairs portfolio from a $7M+ per year revenue business to $23M+., Improved the organisation's profitability by providing high-value businesses and customer solutions., Championed and supported the Dandelion Program.
• Account Delivery Executive, National Security/Program Executive, Defence, CSC/DXC, 2011-01-01, 2018-01-01, Delivered more than 15 projects, including large-scale transformation., Expanded networks by delivering informative presentations., Expedited value delivery of infrastructure services for a major client., Orchestrated multi-million-dollar programmes., Streamlined work processes by leading change initiatives.

• Serving Government Clients: Heavily involved in achieving fast client outcomes and developing operations and information-improvement ventures for government clients.
• Program and Project Management: Championed the fast delivery of value complex programs and ITO services amounting to $130M+, utilising governance, strategic risk, and agile delivery acumen to surpass KPIs.
• Technical Strategy and Innovation: Architecting and implementing technology strategies that propel business success.
• Operational Excellence: Provided National Security Operational Excellence advice by integrating best practices delivery disciplines.
• Developing People & Culture: Maintained a staff turnover of less than 2% by creating a positive work environment.
• Government Contracting: Developed an application architecture model for a large government agency.
• Sales & Strategic Business Development: Awarded a medal by a DXC technology for breaking through into a new client base.