Jessika Johnson
Australind,WA
Summary
Friendly Receptionist and Medical Imaging university student with background in both retail and office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
6
6
years of professional experience
Work History
Receptionist, Accounts
Southwest Vehicle Group
Bunbury, WA
09.2019 - Current
- Managed multiple tasks and met time-sensitive deadlines.
- Reviewed figures, postings and documents for correct entry, completeness and accuracy.
- Answered central telephone system and directed calls accordingly.
- Processed payments and documents such as invoices, employee reimbursements and statements.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Corresponded with clients through email, telephone or postal mail.
- Resolved customer problems and complaints.
- Licensed brand new vehicles for multiple franchises across multiple branches.
- Completed Dealer Online training to become licensing clerk.
- Accounts payable for both Bunbury and Narrogin dealerships.
- Provided lifts to service customers when required.
Sales Assistant
Red Dot
Eaton, WA
10.2015 - 09.2019
- Helped customers locate products and checked store system for merchandise at other sites.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Supported loss prevention goals by monitoring shopper behavior.
- Assisted customers with prompt and polite support in-person and via telephone.
- Input credit and debit card payments in POS system to complete purchases.
- Coached new sales staff on store policies and strategies for increasing revenue.
- Prioritized tasks and projects to meet tight deadlines.
Education
High School Diploma -
Australind High School
Australind, WA11.2018
Skills
- Strong customer relations and communication skills
- Able to contribute as part of a team as well as working independently
- Trustworthy, punctual and reliable employee with a positive work ethic
- Quick to learn and keen to undertake further training
- Strong mathematical and literacy skills
- Professional presentation
- Polite, professional and courteous phone manner
- Positive, patient and flexible approach to all work situations
- Creative, uses initiative and willing to ask for assistance if required
Accomplishments
- Received an ATAR score of 94.05
Referees
Michael Price - Senior English Department, Australind High School - 0478 622 144
Steve Rogers - Financial Controller, Southwest Vehicle Group - 9724 7700
Timeline
Receptionist, Accounts
Southwest Vehicle Group
09.2019 - Current
Sales Assistant
Red Dot
10.2015 - 09.2019
High School Diploma -
Australind High School