Bobbie-lee Thompson
Croydon,VIC
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Assistant Manager
ALH
2019.11 - 2020.12
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Collaborated with management team to develop strategic plans for business growth and improvement.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Gardener
Self Employed
2021.10 - Current
- Demonstrated adaptability in working under various weather conditions while maintaining high-quality results in assigned tasks.
- Ensured timely completion of seasonal gardening tasks such as planting, weeding, and pest control measures.
- Managed time efficiently when juggling multiple projects simultaneously while adhering to deadlines.
- Secured repeat business from satisfied customers by providing exceptional service in all aspects of garden maintenance.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Prepared soil for planting and sowing.
Gardener/cleaner
Spectrum Support Services
2020.05 - 2021.12
- Maintained cleanliness and safety of job sites by properly disposing of waste and returning tools and equipment to proper storage locations.
- Maintained healthy gardens by timely pruning, fertilizing, mulching, and pest control measures.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Communicated with customers by answering questions and addressing concerns to provide clients with regular updates on garden status.
- Maintained gardening tools by replacing blades and fluids.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
- Used time management and efficient cleaning methods to meet deadlines.
Education
Year 11 -
Lilydale Heights Secondary College
Lilydale, VIC12.2006
Skills
- Time Management
- Garden maintenance
- Planting flowers and bushes
- Team Collaboration
- Flexible Schedule
- Lawn and Grounds Maintenance
- Customer service and assistance
- Mowing and edging
- Weeding gardens
- Attention to Detail
- Reliable and Dependable
Timeline
Gardener
Self Employed
2021.10 - Current
Gardener/cleaner
Spectrum Support Services
2020.05 - 2021.12
Assistant Manager
ALH
2019.11 - 2020.12
Year 11 -
Lilydale Heights Secondary College
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