Grace Johnston
Leopold,VIC
Summary
Respectful, reliable and vibrant individual with substantial experience in the retail environment and Aged Care environment. Maintains a high work ethic, genuine passion and outstanding communication skills with different cultures. Ability to resolve problems effectively, fast learner, maintains safety standards and work under pressure.
Overview
12
12
years of professional experience
Work History
Personal Home Care Assistant
Mercy Health Home Care Services
Geelong, VIC
01.2020 - Current
- Experience with helping clients with ADLs including showering, grooming, dressing as well as general housework and welfare checks
- Building and maintained affective relationships with clients
- Adhered to established nursing and Aged care standards of practice
- Following OH&S protocols and manual handing techniques
- Experience with supporting clients with dementia and various physical illnesses
Deli Assistant
Woolworths
Warralily, VIC
10.2017 - Current
- Maintaining high level of cleanliness, hygiene and food safety regulations
- Providing excellent communication with customers in a friendly and welcoming manner
- Working efficiently with others in a fast pace environment while maintaining Occupational Health and Safety standards, food handing guidelines and sanitation
- Courteous and efficient approach to handling customer requests, questions, complaints and product knowledge
- Responsible for preparing customers orders accurately and efficiently while monitoring and replenishing products.
Retail Assistant
Toys"R"Us
Geelong , Vic
09.2016 - 07.2018
- Greeting customers, answering questions and complaints and providing customers with product knowledge and features
- Demonstrating excellent customer service through effective communication
- Managing stock control through returning stock to the floor and assisted with restocking of products as required while following visual merchandising standards
- Accurately completing end of day sale transactions and target documents, correct counting off tills and locking up the store
- Ensuring correct cash management of all sales and EFT transactions
Tennis Coach
Anyone For Tennis
Geelong, Vic
01.2014 - 12.2017
- Excellent communication skills with the ability to deliver clear, concise instructions to children aged 3-12 years old
- Developing, coordinating and administer drills and games to make the lesson enjoyable for the children
- Following organised lesson schedule with the correct equipment ready and strong time management skills
- Developed positive, trusting relationships with parents, co-workers and the students
Education
Bachelor of Nursing
Victoria University
Melbourne, VICDiploma of Nursing
Victoria University
Melbourne, VIC01.2022
Certificate III in Individual Support
The Gordon Institute of Tafe
Geelong12.2019
Certificate III in Aviation (Cabin Crew)
William Angliss Institute
Melbourne11.2018
Skills
- Patient care and confidentiality
- Team player
- Empathetic
- Safety conscious
- Time management
- Communication
Additional Information
Gwenn Recla-vamenta
Clinical Nurse educator/clinical support
Medical-surgical team: Werribee Mercy Hospital
87543526/3698
grecla-vamenta@mercy.com.au
Kate Walker
Woolworths Warralily Deli manager
kwalkert@gmail.com
Timeline
Personal Home Care Assistant
Mercy Health Home Care Services
01.2020 - Current
Deli Assistant
Woolworths
10.2017 - Current
Retail Assistant
Toys"R"Us
09.2016 - 07.2018
Tennis Coach
Anyone For Tennis
01.2014 - 12.2017
Bachelor of Nursing
Victoria University
Diploma of Nursing
Victoria University
Certificate III in Individual Support
The Gordon Institute of Tafe
Certificate III in Aviation (Cabin Crew)
William Angliss Institute
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