Welcome Ndlovu
Crestwood, Queanbeyan,NSW
Summary
I am a compassionate 27 year old Disability Support Worker with 7 years experience working in home care. I am well-versed in helping individuals living with disabilities. Knowledgeable about providing daily living support, preparing meals and assisting with personal mobility. I believe I am a hard working individual who achieves what I set out to do. I take pride in my attention to detail and ability to effectively manage my time. As my qualifications and work experience demonstrate, I am able to work under pressure and to a consistently high standard. I believe my outgoing personality is perfectly matched for any job, and is why I wish to further develop my professional skills and expand my knowledge in different fields with in the healthcare industry and beyond.
Overview
1825
1825
years of professional experience
1
1
Certification
Work History
Disability Support Worker
Mercy Health Home Care Services
Belconnen , ACT
01.201 - Current
- Helping clients with varying disabilities by learning how to administer certain medications, assisting with preferential care.
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Lifted, moved and adjusted clients to ambulate individuals for diverse needs.
- Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
- Reported concerns to nurse supervisor to promote optimal care.
- Transported patients safely to social activities and doctors appointments.
Removelist
FFC Church Organisation
Canberra , ACT
02.2021 - 01.2025
- Navigated routes efficiently, ensuring timely arrival at destinations.
- Packaged items for transport, using protective materials such as bubble wrap, foam, blankets, and shrink wrap, to prevent damage during transit.
- Observed strict quality standards for box and furniture packing, avoiding damage or destruction of items.
- Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
- Maintained checklists of the items being moved to ensure everything was accounted for and not forgotten or lost during transit.
- Cleaned up work areas after moves, leaving clients' spaces tidy.
Child Care Assistant/Caregiver
Elsa’s Family Day Care
01.2015 - 02.2020
- Duties involved- Grooming the kids, feeding, doing fun activities with them e.g teaching them dances, playing soccer and other outside related sport activities.
- Documenting and maintaining check lists of the children , in order to properly supervise them in varying environments so the children are safe at all times.
- Managed general housekeeping duties handling feeding, diapering and cleanup tasks.
Aged Care Worker Assistant
Villaggio Sant Antonio
Page , ACT
01.2014 - 01.2014
- This was a 2 week work experience i completed and was my first introduction as to the work done in the health care industry. I was introduced to clients with and the disabilities they had as well as then the care they needed. I did activities with them, like play games, drawing, playing piano for them & learned how to push wheel Chairs and assist them when they need care.
- Provided clients with emotional support and companionship.
- Assisted with mobility needs and maintaining personal hygiene of students.
- Maintained clean and well-organized environment for client happiness and safety.
- Improved patient outlook and daily living through compassionate care.
Soccer Coaching
Capital Football
Belconnen , ACT
01.2010 - 11.2010
- Learnt how how to become a children's Coach in soccer.
- Reacting to complex game situations quickly and effectively.
- Explained rules, regulations and league guidelines to players and coaches.
- Set up field equipment and scorekeeping stations for game and tournaments.
Education
Certificate III - Individual Support - Disability
QuestCare Solutions
Belconnen ACT 07.2016
Year 12 Certificate -
Gungahlin College
Gungahlin ACT11.2015
High School Diploma -
Melba Copland Secondary School
Melba ACT 261511.2013
Skills
- Time management
- Medication schedules and administration
- Safety management and supervision
- Housekeeping skills
- Emotional support and companionship
- Healthy meals and snack preparation
- Problem solving
- Patient evaluation
- Communication and active listening
- Experienced in working in multicultural settings
- Able to work with minimal supervision
- Appointment organization
- Improving clients' well-being
- Client mobility assistance
- Driving clients to and from appointments
- Driving clients to their family members' houses and then home
- Taking clients shopping for personal or fundamental items, ie, groceries and medication
- Personal hygiene support, ie, bathing and grooming
- Heavy lifting and manual handling in a home care setting, as well as the moving and removal of goods, ie, furniture
- Digital literacy and tech proficiency, ie, Microsoft applications, eg, Word and PowerPoint
References
Mercy Health Home Care Services
- Coordinator/Rostering Management (Young, NSW) - (02) 6384 1010 - Email: HomeCareACT@mercy.com.au
- Regional Manager (Canberra, ACT) - Annette Berridge - (02) 6384 1029 or (02) 6384 1010 - Email: ABerridge@mercy.com.au
FFC Church Organisation
- Former removelist colleague, Alvin – 0452413661
Quest Care Solutions Training
- (02) 6253 4314 - Email: disabilitysupport@questsolutions.com.au - Training was completed in 2016
Character Referee
- Espoir Mihigo (Chris) - 043-249-8903 - chrisespoircr7@gmail.com
Certification
- Fully vaccinated, with one additional booster shot of Pfizer (2021–2024)
- NDIS screening clearance 2024 - Number: 95148362
- Manual Handeling Certificate - 2024
- Certified First Aid Certificate - 2025
- Basic Life Support (HC) Certificate - 2025
- Certified Working with Vulnerable People card – 2026
Timeline
Removelist
FFC Church Organisation
02.2021 - 01.2025
Child Care Assistant/Caregiver
Elsa’s Family Day Care
01.2015 - 02.2020
Aged Care Worker Assistant
Villaggio Sant Antonio
01.2014 - 01.2014
Soccer Coaching
Capital Football
01.2010 - 11.2010
Certificate III - Individual Support - Disability
QuestCare Solutions
Year 12 Certificate -
Gungahlin College
High School Diploma -
Melba Copland Secondary School
Disability Support Worker
Mercy Health Home Care Services
01.201 - Current
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