Andrea Lazarou
Retail Assistant
TAYLORS LAKES,Victoria
Summary
Highly motivated Cashier and Service Assistant with commitment to excellence. Committed to best-in-class service with proven history of outstanding customer service and building a rapport with customers. Experienced in handling money, restocking merchandise, helping customers locate stock, and checking customer' age ID's. Good listening skills with a friendly manner.
Overview
2
2
Languages
2
2
Certifications
6
6
years of post-secondary education
26
26
years of professional experience
Work History
Service Assistant
Woolworths Limited - Supermarket Division
Niddrie, VIC
06.2012 - Current
- Providing attentive customer service
- Working quickly so that customers in the queue don't have to wait too long
- Scanning items for customers
- Weighing and pricing fruit and vegetables
- Packing and purchases
- Processing store loyalty cards, coupons and vouchers
- Taking payments and making sure the till balances at the end of the day
- Serve several hundred customers per shift
- Provided attentive service and proactively assessed guest needs
Store Assistant
Woolworths Limited - BWS Division
Niddrie, VIC
12.2012 - 12.2020
- Providing attentive customer service
- Working quickly so that customers in the queue don't have to wait too long
- Scanning items for customers
- Checking customers' ID's for alcohol age verification
- Packing purchases
- Processing store loyalty cards, coupons and vouchers
- Taking payments and making sure the till balances at the end of the day
- Recommending products to customers
- Serving several hundred customers per shift
Deli Assistant
Woolworths Limited - Supermarket Division
Niddrie, VIC
11.2003 - 06.2012
- Proving attentive customer service
- Working quickly so that customers in the queue don't have to wait too long
- Weighing and pricing delicatessen items
- Merchandising
- Bringing stock from fridges and putting them on disoplay
- Taking payments and making sure the till balances at the end of the day
- Serving several hundred customers per shift
Education
High School Diploma -
Marian Collegue
Sunshine West VIC 02.1990 - 12.1995
Skills
Relationship building
Cash handling
Customer service
Communication skills
Payment card procedures
Stocking and replenishing
ID verification
Basic math skills
Liquor law compliance
Cash register systems
Security Monitoring
Certification
Responsible Service of Alcohol - Victoria
Timeline
Responsible Service of Alcohol - Victoria (update)
12-2020
Store Assistant
Woolworths Limited - BWS Division
12.2012 - 12.2020
Responsible Service of Alcohol - Victoria
11-2012
Service Assistant
Woolworths Limited - Supermarket Division
06.2012 - Current
Deli Assistant
Woolworths Limited - Supermarket Division
11.2003 - 06.2012
High School Diploma -
Marian Collegue
02.1990 - 12.1995