PANTHJEET SINGH
Perth
Summary
Highly skilled and resourceful Civil Engineer with excellent record of cost-effective project management and execution. Demonstrated3D skills with the ability to design site layouts from concept through completion. A talented Auto cad (2D,3D) Drafter with professional hands-on experience looking for a job within an organization with future career advancement opportunities. Energetic Customer Service Representative with3+ years of experience in an administrative role. Passionate about building strong customer relationships, driving brand loyalty, and increasing customer engagement.
Overview
4
4
years of professional experience
Work History
Business Assurance Team Member
TELSTRA
09.2022
- Engaging Telstra Customer with their NBN connection and Solve their Issues
- Data Entry for Telstra Business Customers
- NBN Problem Solving, Troubleshooting and Solving Cases
- Navigating through30+ systems to solve Telstra Business Assurance Customers
- Handling Sensitive Information for Telstra Legacy Customers
- Helping Co-Workers with their Cases and troubleshooting
- Handled up to10+ customer interactions per day providing detailed, personalized, friendly & polite service
Assistant Restaurant Manager
Jai Ho Indian Gourmet
03.2020 - 09.2022
- Recommend and monitor a budget and plan for the year
- Lead, train and motivate a service team
- Control expenses of the restaurant
- Develops innovative ways to create sales of the restaurant by up-selling menu items, food promotion merchandising
- Responsible for proper billing and cash recovery for services rendered
- Coordinate the daily front of house and back of house restaurant operations including opening and closing of the restaurant
- Review product quality, research new suppliers, monitor stock levels and order produce when required
- Ensure strict compliance with all sanitation, food hygiene and safety regulations to maintain a good reputation
- Meet and greet guests and develop a personal guest database to ensure continued patronage
- Represent the restaurant in Food and Beverage meetings
Sub Technician
NBN CO Limited
12.2018 - 06.2019
- Install, maintain and repair Ethernet,Fibre optic networks and telecom circuitry
- Conduct systems testing on electronic equipment to ensure compliance with specifications and engineering standards
- Perform diagnostic procedures on fiber optic equipment and devices
- Utilize software applications to monitor and troubleshoot telecom devices from remote locations
- Assemble and install transmissions equipment and notification systems
- Provide support for engineering teams in collaboration with third party contractors
- Review engineering drawings, electronic schematics and diagrams to ensure wiring specs
- Inspect and maintain mobile radio systems and other mobile equipment
- Train radio systems users on correct operations of complex equipment
- Install and maintain portable radios, repeaters, base stations, UPS backup power systems
Education
AUTO CAD2D,3D COURSE -
Master of Project Management - undefined
Edith Cowan University
01.2020
Bachelor of Technology - CIVIL ENGINEERING
Punjab Technical University
01.2015
Skills
- Strong organisational and multitasking skills
- Huge knowledge of structural design techniques
- Profound knowledge of residential constructions
- Proficient in MS Office Suite and project management tools
- Excellent communication skills, both written and verbal
- Experience in working collaboratively in a team environment
- Wide knowledge of engineering practices, mathematics, building materials, and other physical sciences
- Good understanding of dimensioning, scaling and wood framing operations
- Efficient time management with ability to prioritize tasks and strong project management skills
- Strong knowledge of Microsoft Office such as Microsoft word, excel, PowerPoint
- Professionally trained to use various software such as Theodolite, NBN Co, Natama, ComPilot, Console, BAT,CAT ,TOX ,Maxim Siebel, Ease etc
Timeline
Business Assurance Team Member
TELSTRA
09.2022
Assistant Restaurant Manager
Jai Ho Indian Gourmet
03.2020 - 09.2022
Sub Technician
NBN CO Limited
12.2018 - 06.2019
Master of Project Management - undefined
Edith Cowan University
Bachelor of Technology - CIVIL ENGINEERING
Punjab Technical University
AUTO CAD2D,3D COURSE -
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