Kyrylo Roshior
Sydney
Summary
Offering collaborative and customer-focused approach with strong desire to learn and grow within hospitality industry. Brings understanding of customer service principles and ability to quickly adapt to new tasks and environments. Ready to use and develop communication and problem-solving skills in Customer attendant/waiter role.
Overview
3
3
years of professional experience
Work History
Hospitality Team Member
Wallace Clifford Agency
10.2024 - Current
- Worked closely with the kitchen team to ensure prompt delivery of food orders during busy periods in the restaurant area.
- Maintained clean and organized public areas, contributing to a positive atmosphere for both guests and staff.
- Enhanced customer satisfaction by providing exceptional service and addressing guest concerns promptly.
- Conducted regular inventory checks for supplies to prevent stock shortages that could affect daily operations negatively.
- Provided support to other team members during peak periods, ensuring seamless guest experiences and overall operational efficiency.
Cook
Norths Collective
05.2022 - 09.2024
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Customer Assistant
EzyMart
05.2022 - 06.2023
- Maintained a clean and organized store environment, promoting an inviting atmosphere for customers.
- Processed returns and exchanges efficiently, minimizing wait times for customers.
- Built strong relationships with customers by providing personalized recommendations and attentive service.
- Communicated effectively with customers to address inquiries about products, services, or store policies.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Education
Year 12 - TPC Course
Tafe Ultimo
Sydney, NSW12-2023
Skills
- Strong teamwork
- Food safety awareness
- Reliability and punctuality
- Initiative and Self-motivation
- Customer service focus
- Time management
Languages
Ukrainian
Bilingual or Proficient (C2)
Russian
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Certification
Food Safety Handling Certificate
RSA Certificate
Timeline
Hospitality Team Member
Wallace Clifford Agency
10.2024 - Current
Cook
Norths Collective
05.2022 - 09.2024
Customer Assistant
EzyMart
05.2022 - 06.2023
Year 12 - TPC Course
Tafe Ultimo
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