Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Interests
References
Timeline
Generic

Efthimios Psanoudakis

Hillside,VIC

Summary

Returning after a period of illness from 2016-2021, I am now in remission and ready to work.

I am a skilled consultant with years of experience in sales and customer service. I am interested in a work from home role in an inbound call centre or data entry role.


Overview

6
6
years of professional experience

Work History

Store Person

Athletes Foot
Taylors Lakes, VIC
02.2016 - 06.2016
  • Picked stock according to order sheets and prepared for transport.
  • Operated equipment such as hand trucks, pallet jacks and forklifts on daily basis.
  • Received and checked incoming goods for damage and discrepancies with paperwork.
  • Restocked shelves and helped customers locate desired items.

Claims Officer

QBE Insurance
Melbourne, VIC
05.2013 - 01.2016
  • Followed up with customers on unresolved issues.
  • Reviewed new files to determine current status of injury claim and to develop plan of action.
  • Conducted full claim investigations and reported updates and legal actions.
  • Reported policy changes and company conditions affecting customer satisfaction.

Sales & Customer Service

Telstra
Melbourne, VIC
02.2010 - 07.2013

Assisted customers with their account queries.

signed up new and existing customers to contracts.

Worked within a team to achieve set sales targets and monthly quotas.

Education

Certificate II - Customer Service

Sunraysia Institute of TAFE
Mildura, VIC
03.2012

High School Diploma -

Overnewton Anglican Community College
Keilor, VIC
10.2006

Skills

  • Issue and Complaint Resolution
  • Building Customer Trust and Loyalty
  • Responding to Difficult Customers
  • Upbeat and Positive Personality
  • Verbal and Written Communication
  • Data Entry and Maintenance

Accomplishments

I am currently the Coach of a successful basketball team. Was able to guide the team to win the championship in the Mens B-Grade Thursday night open age competition at the Whitten Oval (Summer 21-22 season)

Personal Interests

  • Basketball has been a passion of mine since I was 6 years old. I grew up playing in many different teams and was able to build strong social skills and fitness. I have been a part of many championships, which has taught me the importance of teamwork and discipline.
  • In my spare time I enjoy creating artwork, in particular illustrations and building terrariums.
  • I have an avid interest in Hi-Fi components and collecting vintage Hi-Fi gear.
  • have an avid interest in Hi-Fi components and collecting vintage Hi-Fi gear.

References

Available upon request

Timeline

Store Person

Athletes Foot
02.2016 - 06.2016

Claims Officer

QBE Insurance
05.2013 - 01.2016

Sales & Customer Service

Telstra
02.2010 - 07.2013

Certificate II - Customer Service

Sunraysia Institute of TAFE

High School Diploma -

Overnewton Anglican Community College

Similar Profiles

CREATE PROFILE
Efthimios Psanoudakis