HANNA BOLLEN
Brisbane,QLD
Summary
Dedicated team member familiar with using RF scanners and inventory count methods. Safety-driven and hardworking with good multitasking and planning skills. Proficient in retail store procedures and standards
White card holder and have excavator and bobcat License and forklift operator.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Store person
Big Dog Pet Food
- Operated equipment such as pallet jacks and forklifts on daily basis.
- Picked stock according to order sheets and prepared for transport.
- Loaded, unloaded and moved material to and from storage and production areas.
- Wrapped pallets in shrink wrap prior to loading.
- Consistently lifted materials weighing as much as 30kg.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Performed general housekeeping and cleaning tasks.
- Operated equipment while observing standard safety procedures.
Picker & Packer
Super Retail Group
Brendale, Qld
12.2021 - Current
- Use of voice picker and RF scanner 60 orders per hour
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes and on pallets
- Packed items into appropriate containers for shipment.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Kept work areas clean, safe and organized.
- Carried out day-day-day duties accurately and efficiently.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
Store person
Supacentre
Brendale
03.2021 - 11.2026
- Operated equipment such as high reach forklift and counter balance
- Received and checked incoming goods for damage and discrepancies with paperwork.
- Restocked shelves and helped customers locate desired items.
- Loaded, unloaded and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 80kg.
- Kept warehouse stations and equipment in good working order in line with OSHA requirements.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy.
- Communicated with warehouse team leader on carrier issues, STO information and weekly productivity metrics.
Customer Service Team Lead
Big Girls Don’t Cry Anymore
01.2021 - 03.2022
- Resolved customer service issues using company processes and policies and provided updates to customers.
- Greeted customers and listened closely to problems described to determine solutions.
- Checked status of orders and back-ordered products to coordinate efficient shipments.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Handled day-to-day customer contact via phones, and emails.
- taught new team members BigCommerce system
Picker Packer
Snow’s Outdoors
BRENDALE, Queensland
01.2020 - 03.2020
- Weighed and measured products and materials to check compliance with specifications and regulations
- Volunteered for additional hours and shifts during peak periods to meet tight shipping deadlines
- Picking & dispatching orders
- Driving High reach forklift when need
- Accuracy while picking and sending out goods
Warehouse Operator
Again Faster Pty Ltd
Lawnton, QLD
10.2018 - 12.2019
- Maintained accurate inventory records to provide data for use in audits and completion of order requests
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Loaded, unloaded and moved material to and from storage and production areas.
- Operated High Reach Forklift on a daily basics as well as counter balance
- data entry
- Unloading containers and checking orders against order list
- managing staff
- meeting deadlines
Warehouse Assistant
Again Faster Pty Ltd
01.2018 - 10.2018
- Pick & Pack
- Dispatch goods
- Operate forklift
- Receive inward goods
- Unloading container.
Production Hand
IPG Marketing Solutions
BRENDALE, Queensland
08.2017 - 04.2018
- Packing goods
- Printing posters/banners
- Cutting posters, Menus & Banners
- Using Hi-tech machinery
- Meeting deadlines
- Inspected finished products for quality and adherence to customer specifications
- Recognized and reported defective material and equipment.
Education
High School Diploma -
Australian Christian College - Moreton
Caboolture, QLD11.2013
Skills
- Data Entry
- Motivated Team Player
- Reliable and Responsible
- Issue and Complaint Resolution
- Multitasking and Prioritization
- Upbeat and Positive Personality
- Forklift Operator Certification
- Self-Motivated
- Organization and Time Management
Certification
- Excavator Certified 2022
- Bobcat Certified 2022
- LF Forklift Certified 2019
- White Card Certified 2022
Timeline
Picker & Packer
Super Retail Group
12.2021 - Current
Store person
Supacentre
03.2021 - 11.2026
Customer Service Team Lead
Big Girls Don’t Cry Anymore
01.2021 - 03.2022
Picker Packer
Snow’s Outdoors
01.2020 - 03.2020
Warehouse Operator
Again Faster Pty Ltd
10.2018 - 12.2019
Warehouse Assistant
Again Faster Pty Ltd
01.2018 - 10.2018
Production Hand
IPG Marketing Solutions
08.2017 - 04.2018
Store person
Big Dog Pet Food
High School Diploma -
Australian Christian College - Moreton