

I have over 9 years of experience in the disability industry, starting from my role as a support worker and advancing to become a a regional Manager for a medium-sized disability organisation. My journey reflects my deep passion for working in this field, where I am committed to making a meaningful impact.
- Managed and supported a team of support workers, ensuring they deliver high-quality care to participants with disabilities and mental health challenges
- Oversaw the onboarding process for new participants, matching their needs with appropriate support services and ensuring comprehensive care plans are in place- Conducted interviews and onboarding for new support workers and mentors, maintaining high standards of recruitment and training- Maintained accurate documentation for participants, including care plans and progress notes, ensuring compliance with regulatory requirements- Prepared and reviewed financial reports to monitor the organization's financial health and ensure budget adherence- Acted as a liaison between the support team and upper management, facilitating clear communication and alignment with organizational goals and strategies
- Leadership and Team Management
- Communication
- Interpersonal Skills
- Organizational Skills
- Recruitment and Training
- Financial Acumen
- Problem-Solving
- Knowledge of Regulations
- Empathy and Compassion
- Flexibility and Adaptability