Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Education
Hobbies and Interests
Timeline
Generic

Sara Timpano

QLD

Summary

Experienced waitress with a demonstrated history of delivering quality service in high-volume settings, including Pizzeria Giovanni Santarpia, one of the best pizzeria in the world according to 50 TOP Pizza World 2024. Acquired experience in fine-dining restaurant, with a higher attention to the customers.

Proven ability to optimise customer experience through a positive attitude and engaging communication. Skilled in empathy, team leadership, and motivation, as evidenced by volunteer work with the Red Cross in Florence and Sicily. Strong background in social work, supporting residency permit renewals and conducting assessments for the foreign community at CAT - Cooperativa Sociale. Committed to continuous learning and professional growth within the hospitality and social services sectors.

Overview

7
7
years of professional experience

Work History

Waitress

The Butcher's Block, Barangaroo
11.2024 - 03.2025

Waitress

Pizzeria Giovanni Santarpia
02.2021 - 09.2024
  • Delivered quality food and beverage service to over 130 guests per shift.
  • Optimised customer experience, serving each guest with sincere, positive and enthusiastic attitude.
  • Facilitated a welcoming atmosphere, engaging in friendly conversation with guests to enhance their dining experience.

Waitress

Dalla Lola
02.2024 - 04.2024

Homework Tutor

Private families
09.2018 - 09.2023
  • Offered sustain in scientific and linguistic subjects

Social Worker

CAT - Cooperativa Sociale
12.2022 - 05.2023
  • Supported residency permits renewal for foreign community in Italy
  • Conducted individual and family interviews to assess situations and determine situations required.

Red Cross Volunteer

Red Cross
05.2021 - 06.2021
  • Organized food distribution for people living in the streets
  • Offered emotional support

Red Cross Volunteer

Red Cross
10.2020 - 10.2020
  • Provided emotional support and counselling to individuals affected by trauma and loss.
  • Organized activities during the quarantine period (Covid-19)
  • Maintained inventory of emergency supplies and equipment, ready for rapid deployment.
  • Delivered emergency aid and support to individuals escaped from critical situations (migration)

Waitress and Dishwasher

Osteria L'Usignolo
12.2018 - 09.2019

Waitress

Ristorante Il Trebbio
01.2018 - 06.2018

Education

Master - Conflict Management and Humanitarian action

University of Siena
2023

Bachelor - International Cooperation and Conflict Management

University of Pisa
2021

Diploma of Higher Education - Linguistic field

Liceo Linguistico Gino Capponi
2018

Skills

  • Positive attitude
  • Empathy
  • Team leadership and motivation
  • Willingness to learn

Languages

English
Advanced
C1
Spanish
Upper Intermediate
B2
French
Upper Intermediate
B2
Italian
Proficient
C2

Accomplishments

  • Obtained Bartender Certification in 2024 - Martini Bartender Project

Education

other,other,other

Hobbies and Interests

  • trekking
  • reading
  • open air activities

Timeline

Waitress

The Butcher's Block, Barangaroo
11.2024 - 03.2025

Waitress

Dalla Lola
02.2024 - 04.2024

Social Worker

CAT - Cooperativa Sociale
12.2022 - 05.2023

Red Cross Volunteer

Red Cross
05.2021 - 06.2021

Waitress

Pizzeria Giovanni Santarpia
02.2021 - 09.2024

Red Cross Volunteer

Red Cross
10.2020 - 10.2020

Waitress and Dishwasher

Osteria L'Usignolo
12.2018 - 09.2019

Homework Tutor

Private families
09.2018 - 09.2023

Waitress

Ristorante Il Trebbio
01.2018 - 06.2018

Bachelor - International Cooperation and Conflict Management

University of Pisa

Diploma of Higher Education - Linguistic field

Liceo Linguistico Gino Capponi

Master - Conflict Management and Humanitarian action

University of Siena
Sara Timpano