Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mia Goretic

Officer ,VIC

Summary

I am a hard worker and fast learner, with experience of creating satisfied customers. working in a fast paced environment. being an enthusiastic team member, and assisted in training new staff. i am a friendly professional with a passion to learn new things and gain even more experience along with 3 years of working at hairy dog cafe.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Waitress

Hairy dog cafe
Gembrook , Vic
07.2021 - 04.2024
  • Communicated daily specials to customers.
  • Served customers with a smile, managed orders efficiently, and maintained a clean dining area. Built friendly relationships with regulars.
  • Streamlined order-taking process, reducing wait times. Upsold menu items effectively. Contributing to increased average check size. Handled cash and card transactions accurately.
  • Worked seamlessly with kitchen staff to ensure timely food delivery. Assisted in training new hires with a passionate and understanding attitude tude , sharing best practices for customer service, and operational efficiency.
  • Resolved customer concerns promptly and professionally. Adapted quickly to busy periods, supporting team members during peak hours. Contributed to a positive work environment.
  • An elevated dining experience through attentive service, efficient order management, and proactive customer engagement, fostering a loyal clientele base.
  • Demonstrated cash handling and transaction processing.
  • Adapted in busy times, along with multitasking and time management.
  • Communication skills throughout the whole workplace.
  • Attention to detail is everything.
  • Demonstrated resilience.
  • Store things in the correct places.
  • Greeted customers with friendly service. I assisted them in anything that was needed.

Education

High School Diploma -

Beaconhills College
Pakenham
10-2024

Skills

  • A creative thinker, able to provide solutions for complex problems
  • Skilled in decision-making, conflict resolution, and strategic planning, enabling team efficiency
  • effective communicator
  • hard work and a positive work ethic
  • team collaboration
  • excellent cash handling
  • Creative thinking
  • Able to prioritize tasks effectively, ensuring efficient allocation of time and resources to maximize productivity
  • Attention to detail in everything
  • Decision making
  • High, self-motivated professional with a drive to achieve positive results
  • positive attitude

Certification

  • probationary license
  • RSA certificate

Timeline

Waitress

Hairy dog cafe
07.2021 - 04.2024

High School Diploma -

Beaconhills College
Mia Goretic