Giulio Imperi
RINGWOOD
Summary
Proven Sales Assistant at Zagame Automotive Group, adept in relationship building and cash handling, enhanced sales through exceptional service and product knowledge. Trained McDonald's crew, fostering team collaboration and performance improvement. Achieved goals with a focus on hospitality and customer satisfaction.
I also have been through lots of hardship in my life. From having to move from Italy to Australia, leaving everything behind and having to quickly adapt to a whole different culture, to having to learn a new language and struggling to fit in with people.
Thanks to these challenges i can say that i came out as a whole new person who always strives to become better.
Overview
4
4
years of professional experience
Work History
Sales Assistant
Zagame Automotive Group
07.2023 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Crew Trainer
McDonald's
03.2021 - 05.2022
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
Education
High School Diploma -
Ringwood Secondary
11-2022
Skills
- Cash handling
- Goal oriented
- Relationship building
- Stock management
- Product merchandising
- Team collaboration
Languages
Italian
Native or Bilingual
English
Native or Bilingual
Spanish
Limited Working
Interests
- Virtual Reality
- Sustainable Tech Innovations
- Crafting and DIY Projects
- Volunteer Work
Timeline
Sales Assistant
Zagame Automotive Group
07.2023 - Current
Crew Trainer
McDonald's
03.2021 - 05.2022
High School Diploma -
Ringwood Secondary
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