Hi, I’m
Halima Selhab
Fairfield,NSW
Summary
Ambitious and dependable young professional with a Certificate III in Business Administration, driven to build a long-term career in the corporate world. I bring a strong foundation in customer service, scheduling, and data entry, paired with excellent communication and time management skills. Recognised for my ability to multitask, learn quickly, and thrive in fast-paced environments. I’m passionate about contributing to a supportive, team-driven workplace and eager to grow within a company where I can make a meaningful impact.
Overview
6
years of professional experience
1
Certification
Work History
Your story community supports
Mental Health Support Worker
03.2025 - Current
Job overview
- Reduced patient anxiety through active listening, problem-solving, and crisis intervention techniques.
- Supported patients in achieving personal goals through goal-setting exercises and step-by-step guidance.
- Recognized and responded to signs of potential self-harm or suicide risk, utilizing appropriate intervention strategies and resources to ensure patient safety.
- Encouraged self-care among patients by teaching coping strategies, stress management techniques, and relaxation exercises.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Coordinate and support with appointments
Assist in managing SDA’s
Participate in multidisciplinary case meetings when required.
Maple Community Services
Support Worker
07.2024 - Current
Job overview
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
NSW State Emergency Service
Volunteer State Emergency Service
01.2023 - Current
Job overview
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Settlement Services International
Foster Care Provider
06.2022 - Current
Job overview
- Maintained open communication with caseworkers and support teams to ensure that the needs of each child were being met effectively.
- Managed daily routines and schedules, fostering consistency and stability in the lives of foster children.
- Participated in ongoing training opportunities to stay current on best practices in foster care provision.
- Maintained accurate records of foster children''s progress, including medical appointments, medications, school achievements, and behavioral issues.
- Collaborated with caseworkers and support teams to ensure proper care for each individual child in the foster system.
Family Business
Appliance Repair Technician Assistant
05.2019 - 06.2022
Job overview
- Troubleshot diverse problems across multiple appliance brands and models, demonstrating adaptability and expertise in the field.
- Built strong relationships with suppliers, negotiating favorable pricing for parts and equipment.
- Disassembled, repaired and reassembled equipment in good working order.
- Ordered parts and maintained adequate inventory.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Assisted customers with prompt and polite support in-person and via telephone.
- Collaborated with team members to achieve sales targets and improve store performance.
- Collaborated with marketing team to create engaging social media content, driving online engagement.
- Updated product displays regularly, keeping store appearance fresh and appealing.
- Managed inventory levels to minimize stockouts and overstock situations, ensuring optimal product availability.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Education
Year 12
Australian Skills Academy
Diploma In Community Services from Family And Community Services
03.2024
Skills
- Daily living support
- Health and safety awareness
- Emotional support
- Daily living assistance
- Confidentiality and privacy
- Behavioral support
- Transportation assistance
- Professional boundaries
- Community integration
- Time management
- Teamwork and collaboration
- Customer service
- Listening skills
- Multi-tasking strength
- Excellent people skills
- Goal oriented
- Exceptional customer service
- Relationship building
- Outgoing personality
- Cash handling
- Money handling
- Flexible schedule
- Stocking and receiving
- Mentorship
- Training evaluation
- Employee presentations
- Training assessment
- Research
- Marketing
- Data tracking
Certification
- statement of attainment in First aid Australian skills academy , Bankstown, NSW
- Certification in Business Administration Octec, Fairfield Heights, NSW
- Car license
- Motorcycle licence
- Certificate III in business
Timeline
Mental Health Support Worker
Your story community supports
03.2025 - Current
Support Worker
Maple Community Services
07.2024 - Current
Volunteer State Emergency Service
NSW State Emergency Service
01.2023 - Current
Foster Care Provider
Settlement Services International
06.2022 - Current
Appliance Repair Technician Assistant
Family Business
05.2019 - 06.2022
Year 12
Australian Skills Academy
Diploma In Community Services from Family And Community Services
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