Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Jermaine Voster

Ripley

Summary

Compassionate and dedicated support worker with 8 months of experience providing assistance and care to individuals in need. Skilled in promoting independence, enhancing well-being, and fostering positive relationships. Seeking a position as a support worker where I can utilize my skills and passion to make a meaningful impact on the lives of those I support.

Professional with strong background in providing compassionate care and support to individuals with disabilities. Skilled in developing individualized care plans, implementing therapeutic activities, and ensuring client safety and well-being. Strong focus on team collaboration, effective communication, and adapting to changing needs. Reliable and results-driven, with commitment to enhancing clients' quality of life through empathetic and respectful care.

Overview

10
10
years of professional experience

Work History

Disability Support Worker

A Star Disability Support Services
09.2024 - Current
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Drove clients safely to social activities and appointments.
  • Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
  • Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
  • Maintained safety with tidy, clean, and hazard-free home environments.
  • Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
  • Kept detailed daily logs with care actions, patient behaviors, and incidents.

Support Worker

Orchid Supports
02.2024 - 04.2024
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Established trusting relationships with clients and their families through empathetic communication and active listening.

Support Worker

Vital Support Services
08.2023 - 10.2023
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities
  • Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner
  • Collaborated with interdisciplinary teams to develop and implement individualized care plans for each client
  • Established trusting relationships with clients and their families through empathetic communication and active listening
  • Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers
  • Promoted independence among clients through skill-building exercises and goal-setting initiatives
  • Facilitated community integration for clients by organizing social outings, recreational activities, and educational opportunities
  • Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals

Statistical Officer

Statistics South Africa
01.2021 - 07.2022
  • Increased data accuracy by implementing rigorous data validation processes
  • Streamlined data collection methods for improved efficiency in gathering information from various sources
  • Enhanced statistical analyses by utilizing advanced statistical software and techniques
  • Supported decision-making processes with accurate data-driven recommendations
  • Provided valuable insights to stakeholders through comprehensive data interpretation and presentation
  • Collaborated with cross-functional teams to ensure consistency in data use and interpretation across departments

COVID-19 Compliance Officer

Debonairs Pizza Parow
02.2015 - 11.2020
  • Improved workplace safety by developing and implementing COVID-19 compliance policies and procedures
  • Reduced potential virus transmission through frequent monitoring of employee health and adherence to guidelines
  • Enhanced employee awareness by conducting regular training sessions on COVID-19 safety measures
  • Streamlined communication between departments regarding pandemic protocols, ensuring consistent enforcement
  • Established a robust reporting system for suspected cases, resulting in timely response and containment efforts

Education

Diploma - Criminal Justice

Better Best College

Certificate III - Individual Support

Queensland International Institute

Skills

  • Transcription and Dictation
  • Emotional Support
  • Life Skills Development
  • Presentation Design
  • Daily Living Support
  • Spreadsheet Development
  • Daily Living Assistance
  • Person-centered care and support
  • Effective communication and active listening
  • Empathy and compassion
  • Problem-solving and crisis intervention
  • Daily living assistance
  • Medication administration and management
  • First Aid and CPR certification
  • Documentation and record-keeping
  • Collaboration and teamwork
  • Cultural sensitivity and diversity awareness
  • Personal care
  • Relationship building
  • Independent living support
  • Disability awareness

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved [Result] through effectively helping with [Task].
  • Documented and resolved [Issue] which led to [Results].
  • Resolved product issue through consumer testing.
  • Collaborated with team of [Number] in the development of [Project name].
  • Achieved [Result] by completing [Task] with accuracy and efficiency.

Languages

English

Timeline

Disability Support Worker

A Star Disability Support Services
09.2024 - Current

Support Worker

Orchid Supports
02.2024 - 04.2024

Support Worker

Vital Support Services
08.2023 - 10.2023

Statistical Officer

Statistics South Africa
01.2021 - 07.2022

COVID-19 Compliance Officer

Debonairs Pizza Parow
02.2015 - 11.2020

Certificate III - Individual Support

Queensland International Institute

Diploma - Criminal Justice

Better Best College
Jermaine Voster