Lisa Foster
Croydon,Australia
Summary
Dedicated disability care professional with a proven track record at Melba Support Services, adept at advocating for individual needs and optimizing administrative processes. Expertise in spreadsheet development complements strong organizational skills, ensuring efficient documentation management while prioritizing client well-being.
Overview
24
24
years of professional experience
Work History
Positive Outcome Support Worker/ Disability Support Worker
Melba Support Services
02.2016 - 05.2024
- Supporting people to live their lives to the best of their ability to attend: Attend allied health appointments, Provided supports while in hospital, advocating their needs
- Supports away on holidays, supported a lady on a cruise in 2023
- Supports with hydrotherapy, assisting with their physio
- Assisting people out and about in the public, movies, shopping, bowling, cafes, supermarkets etc
- Being the supported person’s biggest advocate
- Actively listening to the supported persons needs and wants
- Supporting individuals to have the best possible day everyday
- Key worker duties Ensuring documentation is up to date and current
- Scanning, filing and archiving
- Make health appointments and try to attend
- Ensuring they have everything they need, clothes, shoes, bedding, assistive technology, wheelchair repairs, incontinence aids, toiletries and their favourite snacks and drinks
- Ad-hoc administration, scanning, filing, archiving, stationery orders, continence aids orders, ordering thickener and dietary supplements, and any personal products, also doing the weekly groceries for 6 adults
- Banking, personal finances, reconciliation of personal finances at the end of each month
- Filling of vacant shifts
- Team player, I would always try ensure the shift was run with open communication so that everyone was able to achieve their best possible outcomes so the supported people were calm, happy and healthy and ready to leave for the outings on time
- I was the acting manager at one of the houses I worked at for 2 weeks as the NDIS was being rolled out
Press operator
Confoil
01.2014 - 01.2016
- Checking aluminium foil containers for splits and faults, boxing them and packing them
Receptionist
Design Sheetmetal
01.2013 - 01.2014
- Answering telephones, taking enquiries, girthing orders, stationery orders, filing, archiving
Evening front end supervisor
Coles
Lilydale
01.2011 - 01.2014
- Stocking front end with supplies, cigarettes, lollies, chocolates bars etc
- Reconciling registers at the end of the night
- Seeing customers through the check out process run smoothly
- Supervise the self checkouts
Fresh Produce
Coles
Wallan
01.2011 - 01.2014
- Worked in the deli and frozen sections for a short while
- Mainly worked in the fruit and vegetable section, ordering, stocking, clearing, setting, cleaning, maintaining fresh food standards
Various Reception & Administration roles
01.2000 - 01.2010
- Banking, payroll, accounts receivable, account reconciliations, event organising, large mail outs, fundraising, answering busy phone lines/ switchboard, ad-hoc administrative tasks, printing, filing, photocopying etc
Education
Advanced Diploma - Community Sector Management
01.2020
Certificate 4 - Disability
01.2016
Certificate 3 - Business Administration
01.2002
Year 12 VCE -
01.1999
Skills
- Daily living support
- Disability care
- Housekeeping and laundry
- Mental health assistance
- Spreadsheet development
- Transcription and dictation
Timeline
Positive Outcome Support Worker/ Disability Support Worker
Melba Support Services
02.2016 - 05.2024
Press operator
Confoil
01.2014 - 01.2016
Receptionist
Design Sheetmetal
01.2013 - 01.2014
Evening front end supervisor
Coles
01.2011 - 01.2014
Fresh Produce
Coles
01.2011 - 01.2014
Various Reception & Administration roles
01.2000 - 01.2010
Advanced Diploma - Community Sector Management
Certificate 4 - Disability
Certificate 3 - Business Administration
Year 12 VCE -
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