Makenzie Driscoll

Apart of an onboard team responsible for ensuring the safety, comfort and wellbeing of passengers during flight. Ensured safety requirements before, during and after flights. Provided meal and drink service during flight and helped through any passenger enquires. Worked in both the economy and business cabin providing outstanding service regardless of class. Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.

Responsible for guiding and developing new employees while upholding the company's
standards of quality, service, and efficiency. They play a crucial role in the training and onboarding process, instructing new crew members on various tasks, procedures, and safety protocols. Crew trainers lead by example, demonstrating proper techniques in food preparation, customer service, and operational procedures.

A fast pace work environment which was highly KPI based. Was responsible for picking customer and retail online orders in the warehouse using an RF gun. Prepared orders for shipment. Verified accuracy of orders by ensuring correct quantities of items per order.

Responsible for providing exceptional customer service and assisting shoppers with their purchasing experience. KPI based work space in which we worked to meet and exceed special targets for membership signups, donations and product promotions. Used a variety of sales and customer service techniques to deal with different customers and their needs.