Melissa Santos
Heidelberg,Victoria
Summary
Aspiring to become a Certified baker with passion for creating delicious desserts, pastries and breads. Detail-oriented and works well in fast-paced environments.
Skilled in using variety of baking tools and equipment, with the desire to learn everyday, acquire new knowledge and improve the obtained skills from work experience.
Overview
3
3
years of professional experience
Work History
Baker's Assistant
Bakers Delight
01.2023 - Current
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
- Stored, labeled and replenished supplies in compliance with food safety regulations.
- Operated ovens and bakery equipment to prepare products according to recipes.
- Approved products before sale to maintain highest level of quality control.
- Managed customer service operations, including taking orders and resolving complaints.
Bakery Cashier
Gales Bakery
10.2020 - 12.2022
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Lifted cases and pushed or pulled heavy tray carts when restocking and preparing inventory.
- Developed and maintained specific knowledge of donuts, cakes, muffins, pies, cookies and other bakery items to communicate with and assist customers in selection of product.
Education
Course - General English
Universal English
Melbourne, VIC07.2023
Certificate - Pastry
La Salle College
Bogotá, Colombia03.2022
High School Diploma -
Cristo Rey Bogotá
Bogotá, Colombia12.2020
Skills
- Team Cooperation
- Clear Communication
- Oven Operation, Dough Preparation and Baking
- Attention to Detail
- Conversant in English and Spanish
- Customer Service
- Work Ethic
- Creativity
- Multitasking
Timeline
Baker's Assistant
Bakers Delight
01.2023 - Current
Bakery Cashier
Gales Bakery
10.2020 - 12.2022
Course - General English
Universal English
Certificate - Pastry
La Salle College
High School Diploma -
Cristo Rey Bogotá
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