Summary
Overview
Work History
Education
Skills
Currently studying Certificate 3 in Early Childhood Education through Practical Outcomes.
Timeline
Generic

Aaliyah Matthey

Craigieburn,Victoria

Summary

Strong communicator with excellent organisational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions. Outgoing child caregiver with experience caring for children while providing encouragement and kindness. Expert at guiding playtime, leading exercise activities and teaching rules. Creative planner with gift for keeping children engaged long-term with fun activities.

Overview

6
6
years of professional experience

Work History

Additional Assistant

Uniting Care
04.2023 - Current
  • Supervised free play and other activities to keep children safe.
  • Helped with creation of age-appropriate activities to keep children positively engaged.
  • Established positive relationships with parent to collaboratively promote child's wellbeing.
  • Engaged with children individually to encourage physical activity and academic curiosity.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.

Assistant Store Manager

Ozmosis
08.2022 - 05.2023
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Rotated merchandise and displays to feature new products and promotions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.

Waitress

Marnong Estate
10.2021 - 06.2022
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.

Supervisor in Training

McDonald's
05.2020 - 04.2022
  • Partnered with management to coach, discipline and manage employees.
  • Assisted in leading each shift by delegating duties and assigning specific tasks to multiple employees.
  • Created sales reports for management staff, using data from reports to create sales forecasts.
  • Built highly productive teams through team building, clear communication and ongoing coaching.
  • Directed and supervised staff members to engage in sales, inventory management, cash receipt reconciliation and customer service requirements.

Staff Trainer

Mcdonalds
05.2018 - 05.2020
  • Delivered instructional presentations on equipment use, focusing on efficiency and safety.
  • Tracked attendance and evaluated progress for assigned trainees.
  • Scheduled and taught in class and online courses to increase learning opportunities.
  • Contributed to reductions in employee turnover by revamping training programs.
  • Monitored and reported trainee progress, introducing new learning tools to address individual needs.
  • Educated clients on proper use of products and systems.

Education

High School Diploma -

SEDA College
Broadmeadows, VIC
11.2021

Skills

  • Time Management
  • Organisational Skills
  • Customer Service
  • Multitasking Abilities
  • Excellent Communication
  • Team Collaboration
  • Problem Solving
  • Data Entry
  • Relationship Building
  • Fast Learner

Currently studying Certificate 3 in Early Childhood Education through Practical Outcomes.

I am studying my Cert 3 as i am passionate about working with children and helping them learn and grow. it is a rewarding field where i am able to make a positive impact on the children's lives. i enjoy creating fun and engaging learning experiences and involve myself in their unique learning journey. 

Timeline

Additional Assistant

Uniting Care
04.2023 - Current

Assistant Store Manager

Ozmosis
08.2022 - 05.2023

Waitress

Marnong Estate
10.2021 - 06.2022

Supervisor in Training

McDonald's
05.2020 - 04.2022

Staff Trainer

Mcdonalds
05.2018 - 05.2020

High School Diploma -

SEDA College

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Aaliyah Matthey