Summary
Overview
Work History
Education
Skills
Reference
Timeline
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Aaliyah Palu

Claremont Meadows,NSW

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

2
2
years of professional experience

Work History

Customer Service Team Member

KFC Minchinbury
06.2022 - Current
  • Enhanced customer satisfaction by resolving product and service issues promptly and efficiently.
  • Streamlined communication channels for improved customer interactions and faster issue resolution.
  • Boosted team morale by providing constructive feedback, fostering collaborative environment, and celebrating successes.
  • Elevated customer retention rates through exceptional problem-solving skills and personalized support.
  • Contributed to company growth by identifying areas of improvement in customer service processes and implementing effective solutions.
  • Provided comprehensive training to new team members, ensuring they were equipped to offer top-notch customer support from day one.
  • Boosted team morale by providing constructive feedback, fostering a collaborative environment, and celebrating successes.

Education

Kingswood High School
Kingswood, NSW

Skills

  • Effective Customer Communication
  • Flexible and Adaptable
  • Decision-Making
  • Punctual and Hardworking
  • Excellent Communication
  • Cash Handling
  • POS Systems and Ordering Platforms
  • Conflict Resolution Techniques
  • Calm and Professional Under Pressure
  • Building Strong Relationships
  • Microsoft Office
  • Sales and Upselling

Reference

Tyeisha Palu

Assistant Manager, KFC Minchinbury

M: 0451175704

E: Tyeisha@live.com.au


Selim Doklu

Supervisor, KFC Minchinbury

M: 0434 916 453

E: Selimdoklu2@gmail.com

Timeline

Customer Service Team Member

KFC Minchinbury
06.2022 - Current

Kingswood High School

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Aaliyah Palu