I am a professional, friendly, passionate and energetic person, I am honest and reliable and performance driven.
Overview
12
12
years of professional experience
Work History
2IC / Personal Banker/Bank Manager
Suncorp Bank
05.2022 - Current
Open accounts
Treasury – balance the branch
Telling – TCR (teller cash recycler)
Concierge
Deceased estates
Credit cards
Loan maintenance
Compliance issues – positive audit result
Relief manager when necessary
Have been asked to apply for two manager roles in our region by senior management
Relief consultant various branches in region
Manager secondment
Staff “go to” person
Staff coaching
Exceptional rapport with customers
In charge of staff daily calendar
Attend regional management meetings via MS Teams
Results driven banking professional
Managing day to day operations
Optimizing processes and enhancing customer service
Seeking to leverage leadership and banking knowledge as the 2IC to support branch operations and ensure high levels of customer satisfaction and business growth
Community events
Charleville Newsagency / Warrego Couriers
01.2017 - 10.2021
Customer service, opening and closing of the newsagency, supervision of junior staff, balancing of cash registers, organizing freight dockets, operation of cash registers and lotto machine, arrangement of giftware in shop windows and displays throughout the shop, receipt of stock and entry into inventory, stock rotation, stock take and stock ordering
Heinemann’s Country Bakery
06.2013 - 01.2017
Customer service, use of computer based cash registers, assisting the senior cook, preparing food, washing dishes, cleaning, waitressing and following directions of senior staff members