Summary
Overview
Work History
Skills
Timeline
Generic

Aaliyah Rhiannon Kennedy

Kepnock

Summary

I am a professional, friendly, passionate and energetic person, I am honest and reliable and performance driven.

Overview

12
12
years of professional experience

Work History

2IC / Personal Banker/Bank Manager

Suncorp Bank
05.2022 - Current
  • Open accounts
  • Treasury – balance the branch
  • Telling – TCR (teller cash recycler)
  • Concierge
  • Deceased estates
  • Credit cards
  • Loan maintenance
  • Compliance issues – positive audit result
  • Relief manager when necessary
  • Have been asked to apply for two manager roles in our region by senior management
  • Relief consultant various branches in region
  • Manager secondment
  • Staff “go to” person
  • Staff coaching
  • Exceptional rapport with customers
  • In charge of staff daily calendar
  • Attend regional management meetings via MS Teams
  • Results driven banking professional
  • Managing day to day operations
  • Optimizing processes and enhancing customer service
  • Seeking to leverage leadership and banking knowledge as the 2IC to support branch operations and ensure high levels of customer satisfaction and business growth
  • Community events

Charleville Newsagency / Warrego Couriers
01.2017 - 10.2021
  • Customer service, opening and closing of the newsagency, supervision of junior staff, balancing of cash registers, organizing freight dockets, operation of cash registers and lotto machine, arrangement of giftware in shop windows and displays throughout the shop, receipt of stock and entry into inventory, stock rotation, stock take and stock ordering

Heinemann’s Country Bakery
06.2013 - 01.2017
  • Customer service, use of computer based cash registers, assisting the senior cook, preparing food, washing dishes, cleaning, waitressing and following directions of senior staff members

Skills

  • Team leadership and development
  • Financial products and services knowledge
  • Customer relationship management
  • Risk and compliance management
  • Process improvement and efficiency
  • Branch operations and administration

Timeline

2IC / Personal Banker/Bank Manager

Suncorp Bank
05.2022 - Current

Charleville Newsagency / Warrego Couriers
01.2017 - 10.2021

Heinemann’s Country Bakery
06.2013 - 01.2017
Aaliyah Rhiannon Kennedy