AARATI LUITEL
STRATHFIELD,NSW
Summary
Developed key customer service skills in fast-paced retail setting, excelling in transaction handling and customer interaction. Transitioning into new field with focus on leveraging these transferable skills to contribute effectively in different environment. Committed to delivering exceptional service and building positive customer relationships in any role.
Overview
1
1
Certification
Work History
Customer Service Cashier
LUSSO KITCHEN
01.2025 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Aged Care Worker
Bupa Aged Care
04.2025 - 04.2025
- Assisted residents with daily living tasks, promoting independence and dignity.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Housekeeping Room Attendant
The Star Hotel
12.2024 - 02.2025
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
Education
Some College (No Degree) - Commerce
SAJILAL SCHOOL
Some College (No Degree) - Aged Care And Education
ADVANCE COLLEGE
Burwood, NSWSkills
- Customer service
- Reliability and punctuality
- Patience and composure
- Personal hygiene assistance
- Feeding assistance
- Basic housekeeping
Certification
CERTIFICATE III INDIVISUAL SUPPORT (AGEING)
Languages
English
Professional Working
Timeline
Aged Care Worker
Bupa Aged Care
04.2025 - 04.2025
Customer Service Cashier
LUSSO KITCHEN
01.2025 - Current
Housekeeping Room Attendant
The Star Hotel
12.2024 - 02.2025
Some College (No Degree) - Aged Care And Education
ADVANCE COLLEGE
Some College (No Degree) - Commerce
SAJILAL SCHOOL
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