Aaria Campbell-Birch
7 Rosella Pl, Gosnells,Perth, WA
Summary
22 year old girl looking for new job experiences and to make a big change in life. Moving over from New Zealand to Australia is the beginning of a new life for me. I am a happy & bubbly woman with a strong head on my shoulders and a determined mindset to get the job done.
- Great at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team/individual goals.
- Detail-oriented team player with strong organisational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Contact Center Consultant
Unity Credit Union
03.2023 - Current
- Enhanced customer satisfaction by providing timely and effective solutions to contact center inquiries.
- Streamlined processes for improved efficiency, implementing new contact center software and tools.
- Collaborated with team members to develop strategies for optimizing call handling and resolution times.
- Conducted regular performance evaluations, identifying areas of improvement and providing constructive feedback to agents.
- Assisting members with their everyday banking inquiries.
Warehouse Store Person
Bidfood
07.2022 - 02.2023
- I worked in the dry food warehouse. My day to day job consisted of packing away inward goods, stocking shelves, picking customers orders and loading trucks. Can pack loads up to 20kgs.
- Forklift license - unloading crates off trucks full of perishable goods, frozens and dry goods.
Asst. Program Manager
Woodford House
07.2021 - 11.2021
- Internship to help run a young woman’s program working alongside people from all walks of life learning about their professions and successes.
Teacher Aide
Flaxmere Primary School
01.2021 - 06.2021
- My main position within being a teacher aide was helping children with learning difficulties and disabilities adapt to a positive learning environment.
Sales Assistant
Vapoureyes NZ
10.2020 - 12.2020
- Seasonal job - picking and packing vape products.
- Handling hazardous products containing nicotine.
Checkout Operator
New World
02.2020 - 09.2020
- Same job as previously - went back whilst being at school.
Sales Assistant
Kmart
11.2019 - 01.2020
- This job involved picking, checking and packing orders on a daily basis
- It also involved lifting heavy objects with the correct strategies, cutting and opening big loads of goods and ensuring all items were packaged with care
- Seasonal work over the summer.
Checkout Operator
New World
01.2016 - 11.2019
- Customer service and cash handling experience.
- Food safety and quality control.
- Dealing with difficult customers as well as upholding customer satisfaction.
Education
Hastings Girls High School
HastingsSkills
- Organizational skills
- Time management
- Interpersonal skills
- Excellent communication
Timeline
Contact Center Consultant
Unity Credit Union
03.2023 - Current
Warehouse Store Person
Bidfood
07.2022 - 02.2023
Asst. Program Manager
Woodford House
07.2021 - 11.2021
Teacher Aide
Flaxmere Primary School
01.2021 - 06.2021
Sales Assistant
Vapoureyes NZ
10.2020 - 12.2020
Checkout Operator
New World
02.2020 - 09.2020
Sales Assistant
Kmart
11.2019 - 01.2020
Checkout Operator
New World
01.2016 - 11.2019
Hastings Girls High School