Aaron Shea
Burwood,NSW
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Waiter/Kitchen Hand
Family Tree Cafe & Restaurant
01.2021 - Current
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Complied with all company policies regarding uniform standards, punctuality, and professionalism.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Answered customers' questions, recommended items, and recorded order information.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
Year 12 Diploma - Mathematics
Bomaderry High School
Bomaderry, NSW12.2020
Skills
- Strong multitasking
- Cleanliness
- Order Taking
- Professional Appearance
* RSA
- Fine Dining
- Safe Food Handling
- Upselling techniques
- Food and beverage pairings
- Team Player
- Reliable and Responsible
- Food Running
Timeline
Waiter/Kitchen Hand
Family Tree Cafe & Restaurant
01.2021 - Current
Year 12 Diploma - Mathematics
Bomaderry High School
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