Hugh Alcock
Melbourne
Summary
- I am a law student at Deakin University and have just completed my third year of my Bachelor of Laws degree. I am eager to embark on my legal career and learn new skills. My experience in hospitality and warehouse environments has equipped me with skills fit for a legal environment.
- Professional hospitality worker skilled in delivering exceptional dining experiences. Strong focus on teamwork and achieving high standards in fast-paced environment. Expertise in customer service, multitasking, and adapting to changing needs. Known for reliability and effective communication, ensuring guest satisfaction and smooth operation.
- Service industry professional with strong commitment to high standards and delivering exceptional customer experiences. Proven ability to adapt to fast-paced environments while maintaining focus on quality and collaboration. Known for reliability, teamwork, and flexibility in meeting dynamic operational needs.
- Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
3
3
years of professional experience
Work History
Waiter and Kitchen Hand
Mexican/Italian restaurant
01.2023 - 10.2023
- I have worked as a waiter and dishwasher at a Mexican/Italian restaurant which my responsibilities involved organising orders for deliveries, serving customers and keeping areas of the kitchen clean.
- My experience in hospitality and warehouse environments has equipped me with skills for a legal environment, such as time management, leadership, delegation and teamwork.
- Collaborated with kitchen staff to ensure timely food delivery and presentation standards.
- Managed order accuracy by effectively communicating with customers and kitchen personnel.
- Supported team members during peak hours to optimize workflow and efficiency.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
Floor Worker
Toscano's
01.2024 - Current
- I currently work at Toscano's located in Richmond. My responsibilities involve keeping the store clean, fruit and vegetable displays presentable and of high quality.
- Assisted customers with product inquiries, providing knowledgeable recommendations for their needs.
- Maintained cleanliness and organization of work areas to promote safety.
- Collaborated with team members to adapt workflows for increased efficiency.
- Assisted in training new staff on best practices and operational procedures.
- Monitored inventory levels, reporting discrepancies to management promptly.
- Followed safety protocols diligently, contributing to a zero-incident workplace culture.
- Upheld company standards in personal appearance and work ethic; consistently punctual and reliable during scheduled shifts.
- Stood for long hours, lifted heavy loads and maintained fast pace.
Warehouse Worker
Bluegum
02.2023 - 01.2024
- I worked at Bluegum a clothing and equipment warehouse which would prepare different kind of clothing and equipment for customers according to their order.
- My responsibilities involved preparing orders for customers. I had to ensure that the correct quantities and quality adhered to the customer's order. Due to the frequent orders from different customers this would have to be completed quickly and correctly.
- Operated pallet jacks to efficiently move inventory within warehouse.
- Assisted in receiving, inspecting, and storing incoming shipments to ensure accuracy.
- Conducted regular inventory counts, identifying discrepancies and minimizing errors.
- Collaborated with team members to meet daily production targets and deadlines.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Education
Greythorn Primary School
No Degree - VCE
Xavier College
Kew, VIC11-2023
Bachelor of Laws - Law
Deakin University
Burwood, VIC07-2027
Skills
- Microsoft Word and PowerPoint
- Time management
- Collaboration
- Attention to detail
- Strong multitasking
- Customer service
- Cleanliness
- Professional appearance
- Order management
- Order accuracy
- Memory retention
Accomplishments
- Developed outstanding skills in time management, customer engagement and oral communications through consistent interaction with supervisors and customers.
- Volunteered to handle the cash register when the store was short-staffed
- Established long-term relationships with a large base of customers through effective listening, open-ended questioning and positive response to inquiries.
Timeline
Floor Worker
Toscano's
01.2024 - Current
Warehouse Worker
Bluegum
02.2023 - 01.2024
Waiter and Kitchen Hand
Mexican/Italian restaurant
01.2023 - 10.2023
Greythorn Primary School
No Degree - VCE
Xavier College
Bachelor of Laws - Law
Deakin University
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