Aarts Adeline
Melbourne,VIC
Summary
Motivated [Job Title] with experience in freight, passenger and commuter train operations. Demonstrated ability to work safely, communicate clearly and make sound decisions. Committed to providing outstanding customer service and meeting or exceeding safety standards.
Overview
34
34
years of professional experience
Work History
Train Conductor
Société Nationale Des Chemins De Fer Belges
04.2020 - 02.2024
- Performed daily inspections on switches.
- Evaluated track conditions during travel, reporting any abnormalities that could impact the safety or efficiency of train operations.
- Received information regarding train or rail problems from dispatchers or from electronic monitoring devices.
- Provided timely updates to passengers regarding schedule changes or delays, ensuring their satisfaction during travel interruptions.
- Updated maintenance and repair records and reported on notable incidents and accidents during daily routes.
- Enhanced passenger safety by conducting thorough pre-trip inspections and addressing potential hazards.
- Improved on-time performance with effective communication between train crew members and dispatchers.
- Checked tickets and passenger information to verify payment, destinations and special considerations.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Resolved problems, improved operations and provided exceptional service.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
Horse Caretaker
Familial Private Ranch
01.1990 - 01.2024
- Prepared horses for specific competitions or tasks.
- Kept records of vaccinations, worming and shoeing to maintain animal health.
- Operated farm machinery and equipment necessary for the maintenance of pastures, paddocks, and arenas.
- Washed, trimmed and brushed animals to maintain good grooming standards.
- Managed inventory of feed, supplies, and equipment necessary for daily horse care operations.
- Prepared and administered medications and treatments as prescribed by veterinarian.
- Enhanced horse health by providing regular grooming, exercise, and proper nutrition.
- Cleaned and brushed horses' coats to improve skin and coat and decrease health problems.
- Kept animal coats clean and healthy with regular washing, grooming, and trimming.
- Ensured safety of horses by maintaining clean and secure stables at all times.
Multimedia Sale Assistant
Fnac
10.2019 - 04.2020
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Fielded customer questions to share information about products, availability, and pricing.
- Listened to customer needs and desires to identify and recommend optimal products.
Restaurant Student Worker
Couleur Basilic
06.2010 - 10.2019
- Collaborated with kitchen staff to ensure accuracy of orders, resulting in fewer customer complaints.
- Provided exceptional customer service during high-volume shifts, maintaining a calm demeanor under pressure.
- Handled cash transactions accurately, ensuring proper accounting at the end of each shift.
Education
High School Diploma -
Collège D'Alzon
Belgium06.2014
Skills
- Safety Management
- Public Address Announcements
- Emergency Procedures
- Passenger Assistance
- Friendly, Positive Attitude
- Analytical and Critical Thinking
- Task Prioritization
- Dispatch Communication
Additional Information
French
English
Dutch
Timeline
Train Conductor
Société Nationale Des Chemins De Fer Belges
04.2020 - 02.2024
Multimedia Sale Assistant
Fnac
10.2019 - 04.2020
Restaurant Student Worker
Couleur Basilic
06.2010 - 10.2019
Horse Caretaker
Familial Private Ranch
01.1990 - 01.2024
High School Diploma -
Collège D'Alzon
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