Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Senior Pharmacy Assistant
Chemist Outlet Rockdale
07.2023 - Current
Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Streamlined pharmacy operations by assisting in the organization and maintenance of medication inventories.
Customer Service Manager
Bnb Company Pvt Ltd
01.2020 - 09.2022
Enhanced customer satisfaction by streamlining support processes and implementing new strategies.
Increased team productivity by providing ongoing training and support to customer service representatives.
Improved response times for customer inquiries with efficient ticketing system management and prioritization techniques.
Reduced customer complaints, proactively addressing issues and implementing effective solutions.