Aastha Thapa
Toowong,QLD
Summary
Proven Front of House Employee and Barista with a track record of enhancing customer satisfaction through exceptional service and outstanding latte art. At The Summit Cafe | Mount Coot-Tha, played a key role in creating a welcoming atmosphere, leveraging POS system expertise and safe food handling to streamline operations. Skilled in both menu memorization and fostering friendly interactions, consistently exceeding employer expectations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front of House Employee
The Summit Cafe | Mount Coot-Tha
07.2023 - Current
- Established welcoming atmosphere by greeting each guest warmly.
- Used POS system to enter orders, process payments and issue receipts.
- Prepared and served espresso-based drinks, including coffees, teas, smoothies, as well as blended drinks.
- Maintained cleanliness by sanitizing equipment, utensils, and work areas.
- Running food and drinks, Clearing and setting up tables
Barista Trainee
The Barista Coffee School
01.2022 - 03.2023
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils, and seating areas daily.
- Used POS system to accurately enter orders and process payments.
- Maintained regular and consistent attendance and punctuality.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
Education
Bachelor of Information Technology - Information Technology
Torrens University Australia
Brisbane, QLD05.2026
Skills
- Latte art
- Menu Memorization
- Opening and closing duties
- POS System Operation
- Safe Food Handling
- Exceptional customer service
- Friendly and outgoing
- Cash Handling
Certification
- Certified Barista, The Baristas Coffee School, Jan2022-March2023
- Responsible Service of Alcohol Training
Timeline
Front of House Employee
The Summit Cafe | Mount Coot-Tha
07.2023 - Current
Barista Trainee
The Barista Coffee School
01.2022 - 03.2023
Bachelor of Information Technology - Information Technology
Torrens University Australia
- Certified Barista, The Baristas Coffee School, Jan2022-March2023
- Responsible Service of Alcohol Training
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