Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies and Interests
Languages
Affiliations
Languages
Timeline
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Aayush Shah

Aayush Shah

Calamvale,QLD

Summary

Dedicated and responsible professional committed to contributing meaningfully to organizational success through expertise, learning and diligence.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Decathlon
Mumbai, Maharashtra
06.2024 - 09.2024
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Credit Analyst

CA Ankita Patankar and Associates
Mumbai, Maharashtra
07.2023 - 06.2024
  • Preparation of Risk Assessment Report for Indian Corporates and Bank.
  • Preparation of Due Diligence Assessment Report for Bank of Maharashtra, based on management discussion, publicly available information, documents provided by the bank, web search, site visit observations, and feedback through telephonic conversation from customer, supplier, auditor, and banker of the subject entity.
  • My core competencies include credit analysis, data analysis, communication, and collaboration.
  • Reviewed and analyzed financial statements of potential borrowers to determine credit worthiness.
  • Conducted detailed analysis of customers' liquidity, capital structure, borrowing capacity and debt serviceability.
  • Performed due diligence on new applicants by verifying income, assets and liabilities through public records or third-party sources.
  • Collaborated with other departments within the organization to ensure efficient processing of loan applications.

Operations and Sales Executive

Jia international
Mumbai, Maharashtra
08.2022 - 06.2023
  • Company Overview: Family owned company involved in manufacturing and distribution of perfumes
  • Learning from seniors and assisting them in product development, coordinating with vendors
  • Coordinating with logistics company, - payment follow up with customers, - coordinating with manufacturing unit
  • Assisted customers with finding the right product for their needs.
  • Demonstrated knowledge of store products and services.
  • Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
  • Handled customer complaints in a professional manner.

Education

Bachelor of Commerce - Commerce

Nagindas Khadwala College
India
04-2023

Intermediate Certificate - Commerce

The Bombay Suburban Grain Dealers' Junior College
Malad, Mumbai
04-2020

10th Standard - Science

Children's Academy School
Kandivali, Mumbai
04-2018

Skills

  • MS Office
  • World Wide Web
  • Coordinating skills
  • Warehouse Operations
  • Logistics Management
  • Customer Service
  • Order Processing
  • Money Handling
  • Stocking and Receiving

Accomplishments

  • 1st position as best photographer of college.
  • 3rd position in All India Inter school ICSE Board Athletics (Shot Put)
  • 3rd position in Abacus in Delhi NCR.

Hobbies and Interests

Trekking

Sports like Cricket, Football, Volleyball, Badminton

Travelling & Photography

Languages

Gujarati, Hindi, Marathi, English

Affiliations

  • Photography
  • Sports
  • Trekking

Languages

English
Full Professional
Gujarati
Professional
Hindi
Full Professional
Marathi
Elementary

Timeline

Customer Service Representative

Decathlon
06.2024 - 09.2024

Credit Analyst

CA Ankita Patankar and Associates
07.2023 - 06.2024

Operations and Sales Executive

Jia international
08.2022 - 06.2023

Bachelor of Commerce - Commerce

Nagindas Khadwala College

Intermediate Certificate - Commerce

The Bombay Suburban Grain Dealers' Junior College

10th Standard - Science

Children's Academy School

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Aayush Shah